I cannot say enough great things about my salesman, Eric . Eric has always treated me, my father, everyone...with great service and respect every time we shop there! I will always shop here when in search of car. Fantastic service every visit!
If you are looking for excellent customer service, USI Motors is the place for you. I arrived at USI on a Saturday morning without an appointment. Although Eric was juggling phone calls and the office solo, he took the time to assist me with a test drive as a surprise for my Mom for Mother's Day. It really made her day and mine. Our family has purchased two vehicles from USI and we will use them in the future. Thank you again Eric!! You rock!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Terri Watson was our sales person and she did an excellent job. She made what could have been a difficult experience very pleasant. In fact, the entire staff at Mercedes-Benz of Knoxville went out of their way to ensure that we had a positive buying experience.
I was looking for a specific Mercedes and found it at this dealership. The salesman was Jim Ritter and let me say he was really great to deal with. I met him to pick up the car half way between Dayton Ohio and Knoxville. He had the car set up just perfectly and spent quality time with me on the features and how to use the technology. I have been buying cars for over 45 years and my experience with Jim and the dealership was the BEST.
I have purchased several automobiles from USI over the years and am overdue in leaving a review. This organization is first-class in customer service and I have had nothing but positive experiences with many members of their team. They routinely touch base with their regular customers and have a profile for the kind and type of autos members prefer. They do this without being pushy or a pest and it is actually a welcomed call when you hear from them. I cannot say enough about the lengths they go to make sure you are satisfied and are a promoter of their brand. Attention to details and small personal touches leave a great lasting impression. Eric is outstanding and always ready to do what it takes to make things work out for the car you desire. He is the consummate professional when it’s time to make a deal and I have yet to find a more helpful sales person. Top to bottom this organization works hard to give everyone a 5 star+ experience. You won’t be disappointed as they are truly setting the standard.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.