I came here looking to purchase a 2004 Mercedes Benz , but it appears they specialize in Porsche. In my humble opinion, that vehicle was way overpriced, (probably due to this low mileage and sentimental value) and they wouldn’t negotiate on price at all. It had very limited options as well. It made me think they’re not knowledgeable about MBZ price points. The car, still for sale at this time, is a real looker but not at their asking price. I ended up buying a newer vehicle loaded with options for less money.
Not a bad experience at all(Greg is very responsive and hard working). They just need a little more understanding of Mercedes.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
I bought a 2013 535i from NorthState Auto and it was the best car buying experience I ever had. First of all, our sales rep, Milo greeted us and we explained the type of car we were looking for. Within minutes we were out for a test drive and we were having a lot of fun. After we came back we discussed semantics about financing. It was a very relaxed environment and we were able to talk about everything we need to. Once we got down to business, Tim from finance stepped in and helped us further. He helped us understand in detail and answered all the further questions we had. We never felt pressured or anything to make a purchase as the sales reps don't work on commission. I personally have never been in a dealership that has that sort of work environment but I do have to say that it was very pleasing to not have someone pressure me into making a purchase. All in all Milo, Tim and the owner of the dealership(sorry I forgot your name good sir) were outstanding with their customer support and the ability to answer all the questions we had. Thank you guys again for everything.
My and my husband would like to thank Uri S. And his big boss for understanding and accepting our offer. And making sure we are taking care of. And also to Diego C. for going through all the paperwork making sure we understand everything. If you want to buy a car you should check out Mercedes Benz of Fairfield. Great customer service!!
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