My husband and I have experienced the best customer service experience ever with Jamie. He was very professional, knowledgeable, reliable and empathetic. I am so so grateful and happy with my new car! I not only recommend him, but also I will definitely come back to Jamie in the future!
I had the pleasure of working with Michael King at Marino PM for a recent trade in and purchase. I live in NJ and Marino is in Florida which made me a bit nervous until Michael told me what a large internet business they have and that they ship cars all over the country.
I sent them pictures of my old car and they valued the trade correctly from the get go. That has never happened to me before without going back and forth with the manager and having all the games played that we have all come to think is normal business. Well, it is not. Marino did NONE of that. They made it clear to me that they wanted to build a long term relationship with me and not just make a sale. Then backed that up by making this transaction as stress free and easy as possible.
Michael not only paid for the shipping for the trade and car I bought in a covered flat bed truck but they organized the whole thing, followed up with the trucking company and kept me informed the whole way.
Michael and Marino earned a long term customer and I cant wait to tell my friends about my new friends in Florida when they need a high end car
Found a great deal on an Infiniti G37 but wanted my wife to check it out first. When we went the next day it was gone! While there, however, I learned about their terrific warranty plans so when when we saw the car I really wanted - a Jaguar XK - I didn't hesitate, knowing their warranty would ease any concerns I might have about this expensive-to-repair car. Again, when I went to this same location it had disappeared from their website! A helpful saleswoman told me one of their managers was driving it but it was mine if I wanted it - and I did!
Maybe I could call but if that’s the case what is the use of the email inquiry.
I sent the Contact Me email inquiry 3 Times in 2 weeks and I have yet to receive a Call or Email from the dealership about purchasing the vehicle I’m interested in. I wonder what’s up with that?!
I live about 2 hours away from the dealership and was interested in a CPO vehicle in their inventory. While working with Fernando Londono, he was responsive, honest and even texted me specific photos of the vehicle to ensure it met my expectations when I showed up to purchase. Likewise, the finance process was efficient!
I have done Business with Mercedes Benz of Pompano for many years and I always get impeccable service in every way. Great Dealership! I am never disappointed whether it is purchasing a new car, used car or for service.
Excellent experience from the time I walked in from the time i drove off. Bob Abrahams and Rusty were very professional and helpful. Bob was very patient with me and knowledgeable. I told Bob what I wanted and he helped me reach my goal.
My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
Shomari was very helpful and Welcoming. Everything I asked him regarding my car he had the answers. I will be returning here for future car service.
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