W.I. Simonson may not be as flashy as the Beverly Hills or Van Nuys location but the service was so much better and they gave me a great deal. I went to Simonson first but thought i could get a better deal at the BH or Van Nuys location because they are bigger and do "more volume". At the end of the day BH and Van Nuys had a lot of attitude and they couldn't come close to the deal Simonson gave me.
Went to test drive an E350. Was greeted by salesperson shortly after walking in to the showroom and instead of immediately trying to "sell" me something, asked which model I was interested in and then asked me if I'd ever driven one. I replied I hadn't so instead of launching into a sales pitch, he offered me a test drive so I could be sure I even liked the car before we started talking about buying or leasing and pricing. Was very impressed with how I was treated and how easy it was to shop at Silver Star!
Since I bought my SL in downtown LA from the Mercedes-Benz dealership, I have been Lucky to have met Tino as my service advisor and he has help keep my SL500 in mint condition for over 10 years. Most important is the fact that I trust him and I know that he is honest, professional with integrity and extreme knowledge and his trade. If you're looking for someone honest and don't like to get Cheated, ask for Tino Eyvazian when you buy a Mercedes to help you maintain your Benze he is my trusted car doctor.
Mercedes Benz in Beverly Hills was so busy that it took quite a while to get to my car. But when they did , they checked it thoroughly, fixed it , detailed it AND gave me a large discount just because it took so long to get to look at my car. Very nice people!!
They gave me the quality service I expected and made me feel like a valued customer. I have a few different branded cars and Mercedes by far beats the others, this dealership in particular is the best I’ve taken my MB car to.
Wow, what an experience!!!
Alison, you are amazing. You spent almost the entire day with me ... Exploring every single option ... Helping me to get the best deal possible. As you all know, car sales people are usually known to be hustlers and very pushy, but you have made me believe that is so not true. In fact, the exact opposite, you worked with me as if you were getting a car for yourself lol. I will definitely recommend to anyone who is looking to get a car.
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