Great service from Stephen Moore. Second perfect car he has sold me!
by Miata_mama from Bountiful, UT
September 13, 2017
We rented one of these while in Iceland on a camping trip. It was tricked out as a camper van... what a great idea! We also got to drive one built into a Winnebago full on class C camper. Both were enjoyable but the styling and look is kinda boring. The front seats are quite short in the bottom and we're very uncomfortable on a long haul. The radio and dash were archaic and there wasn't enough plugs to keep everything charged. A lot can be improved in styling and comfort and ergonomics but these can be overlooked once you experience the power and great gas mileage.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Excellent driving view and seat confort.
June 22, 2018
This truck has great fuel mileage, very comfortable seats, and an excellent panoramic view. It has a strong V6 engine and a very smooth transmission. I like this truck very much.
I had a great car buying experience at BMVW. The selection of electric cars is unparalleled with any other dealership. We were allowed to take the car home for a try out over the weekend, which was very comforting. The price stated never moved. We are happy with our Kia Soul EV+ that still has 2 years of factory warranty left.
Check engine always on even after spending $5500.0
by Solarman from FL
November 11, 2017
I love working out of this van but the emissions system sucks.The throttle doesn't respond periodically and can be dangerous when crossing intersections.German engineering at its worst
Pros: Quick response. They provided CARFAX, additional car pictures and information about previous repairs. Price was reasonable. Easy to apply for financing on their web-site.
Cons: Narrow parking space. They have lots of cars and I couldn’t park near the office.
by Happy from Richmond, Va
June 17, 2013
It could not have been a better experience in getting my Sprinter.
The sales person was extremely knowledgable about the vehicle and the operation of the vehicle.
Having to add the options that I wanted, I still received the van on my scheduled date.
I would not hesitate to recommend Nick or Mercedes-Benz of Richmond.
Really good experience buying from this dealership. Billy Simons was my sales person. I found him to be a honest straight shooter. I highly recommend this dealership and sales person.
VERY POOR QUALITY
by Disgusted from St Augustine FL
June 5, 2017
Mercedes no longer has any pride in their product. Numerous recalls. Very Poor quality to start with when I expected more from Mercedes. If you are expecting even minor quality, dont look here. If you are expecting to spend a great deal of time at the Mercedes service departments, this is the van for you.
I worked with Marques from internet sales. He was very professional and made the experience simple and straightforward. The sales manager was very professional as well. He worked with me to make sure both parties are happy. Finance Manager Mohamed was also great to work with. Presented me with good options and understood what I was looking for. I highly recommend this dealership!
A whole new experience in van driving
by Lennywayne from Galena, Illinois
February 16, 2018
Very impressed with the handling and the fuel economy. I have trouble sitting in a regular car seat because of back pain. This vehicle has a totally different seat position. It also has tons of driver aids, side sensors, backup camera and auto high/low headlights
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
Very smooth running can, I live the room, the ride
by Heinzibu from Hightstown
January 21, 2018
It has all I wanted. I will convert it into an RV and can’t wait to take it on the road. It is very quiet and drives like a car not like a big van
Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidnly as well.
Best van I've owned
by MBVanFan from Colorado
January 9, 2018
Great van - going on three years, love our NCV3 (144" 2500 Sprinter 4x4)! We purchased it new (June 2015) and drive it for long distance family trips mostly. It is a passenger van, but we use only the driver and passenger front row and second row of seats - we immediately pulled the third and fourth rows out - with the seats removed, we have tons of space for stuff on trips. Van drives really well in all conditions for its size and mass and we average 20 mpg or better highway driving. For a full-size 4x4 diesel van there is really only one choice in NA, Daimler vans!
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