Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
This dealership is extremely professional. Mike D the service manager is very helpful and understanding of any issues and handles it with resolve right away. For many years iur service advisor Kellin C has been EXCEPTIONAL with amazing knowledge and people skills beyond iur expectations! He is extremely efficient and secures answers immediately with his utmost professional work. We have recommended this dealership to friends and family for both service and sales!
I???ve been a customer of Mercedes-Benz of Anaheim since 2016. I have to say that the employees at this dealership are always very friendly and welcoming. I normally bring my car in for a complimentary car wash. The customer lounge area is very large and airy. Whenever I see employees that I know, whether it be in the service department or the sales department, they always make a point of coming over and saying ???hi??? to me. As I mentioned above, I ALWAYS feel welcome and like I???m a valued customer at this dealership.
The moment I walked into the dealership I felt I was at a friends house. Alex F treated us warmly and we felt zero pressure. We got exactly the car we wanted with exact features we were looking for. Thank You fro making this such great experience, we will be back for sure.
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