My shopping experience was outstanding. Everyone is extremely friendly and Neal is an outstanding sales person. Dealership is very clean and everyone is willing to go out of their way to give you an experience to remember.
I found a used vehicle online at Tom Masano’s Mercedes Dealership. I filled out an online inquiry form and was met with a quick response from Tom Grim, their online sales representative. I set up an appointment the next day which was a Saturday. The next day I went to the dealership at 10:30. By 3:30, I was driving home with the vehicle that I had come to see. I was given a very fair trade-in value on my vehicle to match the reasonable sticker price. My experience was pleasant and smooth.
I just purchased a CPO Mercedes and cannot say enough about the staff! Terrific service and professionalism. Lori makes the whole process seamless, and Marc is a real guru when it comes to explaining all the gadgets.
Will definitely purchase my next car from them.
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