Since I bought my SL in downtown LA from the Mercedes-Benz dealership, I have been Lucky to have met Tino as my service advisor and he has help keep my SL500 in mint condition for over 10 years. Most important is the fact that I trust him and I know that he is honest, professional with integrity and extreme knowledge and his trade. If you're looking for someone honest and don't like to get Cheated, ask for Tino Eyvazian when you buy a Mercedes to help you maintain your Benze he is my trusted car doctor.
Mercedes Benz in Beverly Hills was so busy that it took quite a while to get to my car. But when they did , they checked it thoroughly, fixed it , detailed it AND gave me a large discount just because it took so long to get to look at my car. Very nice people!!
I had a great experience with Michael Jhun at Downtown LA Motors. He was very friendly and made me feel comfortable through the whole process. He was professional and very knowledgeable about the vehicle. I will definitely recommend him to my friends!!
Ivan Velasco picked up right where Fredi Urieta, who was also great, left off at Downtown LA Motors. (Fredi started assisting me but informed me that it was his last day that location.) Their knowledge and professionalism lives up to the Mercedes brand. They made me feel welcomed and valued. Fredi told me that Ivan would take care of me and he did just that. It was as if I were his original customer. I appreciated that and would definitely like to work with him again. He was very courteous and professional in taking care of my car service. Thank you.
They gave me the quality service I expected and made me feel like a valued customer. I have a few different branded cars and Mercedes by far beats the others, this dealership in particular is the best I’ve taken my MB car to.
Wow, what an experience!!!
Alison, you are amazing. You spent almost the entire day with me ... Exploring every single option ... Helping me to get the best deal possible. As you all know, car sales people are usually known to be hustlers and very pushy, but you have made me believe that is so not true. In fact, the exact opposite, you worked with me as if you were getting a car for yourself lol. I will definitely recommend to anyone who is looking to get a car.
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