December 3, 2018
Never did I think I would say the words ???Wow, that was easy??? when talking about purchasing a new car from a dealership. We have purchased from the same dealership for over 10 years, and even with the relationship we have built in the process at ???the other place???, the experience at Mercedes-Benz of Gilbert was above and beyond. From the very first response to my email regarding a vehicle on the lot to the moment we drove this beauty off into the sunset, Arnold Lim was a breath of fresh air. He, along with Ed and Jose made our first Mercedes purchase a fast and no-nonsense experience. There was zero ???let me talk to my manager??? garbage like you get at most dealerships. Christian in finance was easy, quick and fun to work with. The transaction was seamless. We had zero hesitation buying from Mercedes-Benz of Gilbert once we met the team. Thank you, Arnold, so much for your assistance and answering my 80 emails so quickly. We love our new C43 and look forward to being part of the Mercedes family!