New and used 2025 Mercedes-Benz Sprinter 2500 High Roof for sale near Philadelphia, PA

When my windshield was cracked by a rock on my new 2022 S580 no one could find a replacement. "Backordered" "No ETA" "Nowhere to be found." "Sorry, can't help you." Over and over until I went to the dealership where I bought the car and the Parts Manager, Joe Singer, literally went the extra mile. He not only found the windshield at a dealership in Maryland but sent someone to get it right away. That's customer service. Actually, everyone there was great. My salesman, Phil Polite, was very helpful and a pleasure to deal with as is my service adviser, Darius DeQuesnay. Thrilled to find exceptional customer service in a world where mediocrity is the norm.

I am still interested in upgrading my 2003 SL 500 to a 2015 SL400. They immediately responded red to my inquiry. I am planning on visiting the dealership this week.

Excellent dealer to find the perfect Sprinter for your needs regardless what state you reside in. Just flew in from Detroit 12/28 to purchase 2022 170” Crew VanFrom Sprinter Sales Manager Jay Posnack. Second Sprinter I purchased from him. All communication was clear and concise with absolutely no pressure. I found dealer stock to be without equal, offering 22 &23 In all trim levels. If you are looking for a Sprinter van consider calling Jay.

The dealership is very friendly and helpful! We bought cars from Alex. He’s great! He knows our need to no nonsense! The price we got is very reasonable! Robert is very friendly and helpful with our new vehicles!

Buying or leasing a car can be quick & painless! It was for me here. I worked with Tom Knoblock Jr. and Robert. Excellent from start to finish. Thanks guys! I love my new GLB.

This was the easiest dealership I have worked with. The process was stress free and pleasant. Arno Orsini was very knowledgeable and he was able to find me a vehicle that suited my needs. I walked out happily and appreciate the great customer service.

Yes, sales Person Dunham was awesome very professional took care of me from beginning to end. You have awesome people there shout out to Jeremy is my regular service guy the best people ever

The sales person Shelby was awesome. She was honest and knowledgeable. Very professional and helpful in the purchasing process. The manger was also helpful and making the sales process run smoothly.

Karen & Geoff! They both went way beyond an average or even exceptional experience. Karen is always so helpful and even though she was off the clock and had a personal appointment she still walked me to my car to help me with an issue. She then got a team (literally) to help me with a tech issue and an issue with a part that needed to be attached after the airbag was replaced. Geoff would not give up helping me pair my phone and look for the audio aux input. He even continued researching the issue by looking online after I had to leave and called me with his research results. Great team of people at Wilmington!

Everyone was very friendly and I didn't feel pressured. Shelby came in on her day off so I could take a test drive when I wanted.

Very nice experience with William and the dealership overall Third car purchased from dealership. William has reached out since the purchase to invite us to review car for anything we don’t understand. The car has a new system that is quite different from our other Mercedes.

I would give ten stars if we could. We had awful experiences just during our shopping process, at so many MB dealerships (lying about cars in stock, sales people with zero knowledge about their vehicles, and just really poor communication). We are so glad though because it led us to finding my dream car at MB FW, and the sale manager Matt M. communicated and made the deal come together quickly, he was fair, and transparent. He answered car questions and helped at least half a dozen times with my questions AFTER the purchase. Our sales associate Brittany (Meghan Markle twin) - she was SO kind, and SO patient. I was coming from a car that was almost 20 years old so my learning curve was steep. When we arrived she spent no less than an HOUR going through every last single button on the car and setting everything up for my preferences. She knew the car inside and out. We were floored, and didn't expect it but appreciated it beyond what we knew at the time because it was alot for my husband and I, both coming from our college cars that were before cars became so high tech. We appreciated her knowledge, after coming from another dealership where we tried to buy a car, but the sales woman couldn't answer ANYTHING, and kept pushing us towards a car she had in stock, when we had explained a bench versus captain seats were a non negotiable. We would have stayed with her for the search but she could not answer a single question about the car and also thought it was an electric vehicle until we pointed out it was a gas powered car with a battery feature. We lost out confidence at that moment. My husband and I buy and keep cars for the long haul and although car buying is an awful process usually, MB FW (Matt and Brittany specifically, went above and beyond on numerous occasions for us to make it a smooth transaction both before AND after purchase which is when you really learn about a sales persons character. We are so grateful.