I just happened upon this place as I was out looking for a used car. I found exactly what I was looking for with the best price around, including Charlotte. Quick, friendly service. Once I made up my mind, the process was quick & easy.
One of The Best Cars I Have Ever Owned!
by flopsy55 from San Diego, CA
December 4, 2018
I absolutely love my ML350. It is so comfortable to drive, and Mercedes has genuinely thought of everything. The smallest things that you wouldn't even notice have been accounted for, and just when you need it, you realize that it's there. It's beautiful both inside and out, and I would strongly recommend it to anyone searching for a phenomenal SUV.
From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Most reliable car I have ever owned.
January 8, 2019
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
Great place and great quality of cars !
So pleased with salesmanship and honesty!
I was afraid to trust due to past issues but they
took care of me like I was part of them!
Thank you !
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
I purchased a 2017 Nissan Maxima SR MidNight Edition last week and I am in love with my car. The customer service here is great and there was little to no sales pressure from my salesman. I highly recommend Cars Plus Lenoir to anyone that is looking for a used car at a GREAT price. I found a used 2016 Maxima at Modern Nissan of Hickory with roughly 30,000 miles for nearly the same selling price that I bought my SR Midnight edition for at CPL. And my only had 1,000 miles on it! It took a while to find a loaner but the interest rate was well below of what I expected. So I'm a happy man! If anyone is interested, the salesman who helped me was Eric Holder.
Overall a good car
by Rk from Houston
November 26, 2018
Very luxurious and comfortable car, reliability may not be the best in class as well as maintenance cost is higher than Japanese competition. Ride quality greatly depends on the wheel size/tire brand.
Friendly greeting, professional salesmanship, and easy paper work completion, a total great experience!
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
I visited Carsplus on Good Friday this year, 2017. The staff let me drive several different cars that I was interested in and let me make my decision with no pressure whatsoever. As I was paying cash for the car, I received a better purchase price than the listed one and Mitchell and Barry could not be more helpful. The car was used and sold without a warranty as many are. However, later that week, I heard a sound around the dash. David took care of the problem for me, gave me a loner while the car was being repaired, and even took my car to the repair shop and picked back up the loaner while I was working. In this day and age, the consumer does not always feel good about purchases. I cannot say that about my experience with Carsplus. They get a superior rating from me. I would strongly recommend anyone to browse their vehicles and purchase there.
Best Luxury Coupe there is!
by MBZ Sailor from Virginia Beach, VA
January 10, 2019
2012 E350 Coupe blue efficiency is by far the best MBZ vehicle I've owned. The exterior and interior are impeccable and slick, performances on highway or in city is off the chain. If I can afford another I would!
I was in search of a used Jeep Grand Cherokee and discovered Cars Plus online! I called and spoke with Pat Alley. Pat was a wonderful to work with! No pressure and he made the buying process easy! I would definitely buy from Cars Plus again!
Few Around. Exciting To Drive. E400 V6 Twin Turbo
by Kyle1986 from Seneca, Illinois
December 5, 2018
The E400 is a blast. Responsive with a stellar ride. So much so that I’ve had to pay more attention to speed when passing. 65-95 comes very quick.
Just bought our 2nd car in 3 years, what a great experience. We were treated with respect and made a great deal for our ner 2016 Toyota Avalon. Much better experience than we ever got from "new" car desler. No pressure! Will buy from them again.
Most Comfortable Car I've owned
by Anthony from Westminster
January 14, 2019
Great comfort, but the reliability is average. Had transmission problems when the car was 15K miles. Not tolerable gas fume exhibits after each fill up when the car was parked in the garage. Spent many trips to the dealer to trouble shoot both transmission shifting and gas fume problems.
I have purchased 2013 Audi S8 from them and my experience was exceptional! I have worked with Josh and he was great. I live in Colorado so its a long distance purchase ...with that I was debating if I need to come to see it or not. After multiple conversations with Josh, and more car pictures I have build a great trust with him and had the car delivered to me without seeing it. I didn't even order an independent inspection because I felt like waste of the money after all the assurances about the car from Josh. The process was very smooth and they did everything as they said and promised! When I received the car, it was in great condition, even better than I was expecting! It's good to know that there are good honest car salesmen! Thank you Josh and Car Plus for a very pleasant experience of purchasing my dream car!
EXCELLENT VEHICLE TO OWN
by MYKAEL from Santa Ana
January 2, 2019
I have been lucky enough to own multiple Mercedes in the past and this c250 has been a really great car- great on gas, very reliable with Mercedes safety -
I was looking for a Dodge Dakota and drove 4 hours to look at the one they had. I met Eric and was impressed with how he treated me. There was no stress, no pressure. He is a fair man. I took a drive and a few minutes later we decided on a price that worked for both of us. There was a noise I was concerned about; they had a mechanic look at it for me to ensure there was no problem. The process of going through the paperwork was painless and very fast. When I got home I had my local dealer who was fixing a recall look at the truck; he could find no problems. I must also say that every car they had on their lot was a quality car. There was nothing they offered that I wouldn't drive. So, if you are looking for quality, this is the place. I would recommend them and will probably use them again.
It's a close 2nd to the car I gave away after 27 y
by Christopher, MD from Bowie, MD
January 3, 2019
Exceptional. Great performance with a constant felling of comfort. total control as you turn the steering wheel, which can make all of he tight and quick turns.
Best kept secret in Wilkes. This is my 3rd purchase from Freedom Auto. Family owned and does business with integrity. Very satisfied and would not buy anywhere else.
Best SUV I have owned
by Radioactive from Las Vegas nv
January 10, 2019
Bought this car with 106000 mi used and have not been disappointed. The V8 engine is high performance and 0-60 is 5.7 seconds with the high mileage. When I bought the car the interior was like new, the seats are comfortable enough that you can travel for hours without discomfort. Only downside is cost of repairs, as you get charged more for brand even outside of Mercedes dealership that you wouldn’t on other German makes like my VW rabbit.
Let me say this used car dealer is the real deal. Eric H helped me from start to finish and took videos of the corvette stingray so my drive from Louisiana wouldn't be for nothing. They gave me a good price for my trade and stayed true to that price once I got to dealership. Not telling me the car wasn't worth the money they offered me unlike some places do once they get you there. Thanks for staying true to your word. The corvette stingray was in excellent shape like Eric H said it was and it was a dream to drive back home to Louisiana..... got many compliments on the car on the drive home. Stopped at the corvette plant and museum and enjoyed showing the corvette stingray off! These guys also turned us on to some really good food not far from the dealership.... thanks to all that helped with getting us back on the road and thanks for the two t-shirts you gave us. We loved them too. Thanks
Comfortable and Fuel efficient
by Evando1998 from New Jersey
August 23, 2018
This car is very comfortable and fuel efficient. The only challenge is the seat doesn’t offer a lot of flexibility in reclining for the passenger.
Excellent staff, prices and vehicles. Bought a nice Volvo and it was hit and totaled before we got the new tag. The guys worked with us and our insurer and got us into an even nicer newer vehicle without any hassle or haggling. Would highly reccommend.
If single I would marry this thing --lol
by Timbalero from Augusta
December 14, 2018
Overall this one is the best ride I've ever purchased. It's got everything I need in a vehicle. And for the super slab I couldn't ask for anything better, Super slick & sweet.
Awesome place to buy a good used car. This was our second purchase from Josh and will not be our last! He works so hard at providing a quality used car at an affordable price! Our family will always shop at Freedom Auto! Your missing out if you don't give them a try!
Okay, kinda', but not worth the cost
by Thanks UPS from San Dimas, CA
December 12, 2018
I have twice been stranded due to the shifter not coming out of Neutral. Can't go forward or reverse. This is a big dependability problem!
Also, the non-leather seats have worked on destroying themselves with little cupped cuts (not due to anything in or on my pants, just fatigued and marginal material. I'd much rather have normal leather wear with the fold lines, etc. that appear over time in some vehicles.
Electronic parking brake very loud. I test drove other new, and they were all the same, annoying. Navigation voice recognition is marginal...takes a lot of repeating. Running boards are more of a problem than help. PS, High towing capability...and I personally like the way the rear seats folded down. All reviewers complain as "old school design" but, it allows folded rear seat backs to be flat and it protects the backs of the front seats from shifting cargo.
Top of the line, diesel gives you a lot of miles for the size of the vehicle. it seems to be a $50K car when its half of that price!
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