I recently had a car repaired here and was helped by a guy named Mike Staiano. He was very knowledgeable and friendly and had my car returned to me very quickly. The whole shop was amazing. I will definitely bring my car back here.
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
I know my customer service rep a little too well...
by lilabean from DealerRater.com
December 6, 2018
The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me.
My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me.
Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻
As usual, I'm greeted promptly by staff, in a clean and professional atmosphere. I'm then escorted to my Service Representative to address my car. And depending on the time required, I may get a loaner car or I may wait in a clean, inviting and comfortable waiting area.
My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride with me this time to hear it. Usually Klint is my service advisor but after calling twice and being told that they would email him to call me, he never did. That is not like him. After waiting a week, I texted Brian Haney, my salesman to see if he could help me reach Klint. Instead, he asked how he could help. This is typical Brian. He set up my appointment, reserved a car for me and told me to see Marie. She was terrific. George, the service foreman, went for a ride with me. We heard the noise. Car was fixed that day. I still am curious about why I never heard from Klint but Brian made sure everything was done so all went well. He is terrific. I am very happy with the dealership because of the people I deal with, especially Brian Haney. I would suggest that I should be able to reach Klint or whoever is the service advisor directly without going through a third party. It would be much smoother. Thanks for asking.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
Satisfaction of Nanuet Mercedes-Benz excellent sal
by Joseph DiMichele from Nanuet N.Y
July 1, 2018
Mercedes-Benz of Nanuet hands down the best staff and service around. As far as sales representative Mr. Edgar Pena 100% satisfactory customer service. I will highly recommend Nanuet Mercedes to anybody interested in purchasing a Mercedes Benz
We have been buying and leasing cars from this dealership for well over 15 years and we are never disappointed. The customer service and sales team is tops as well as the service department. We moved out of Rockland and we still go there.
We worked with Edgar Pena to lease our truck and we have to say that it was by far the smoothest process we have ever been through. This is our third truck lease so and Edgar made the world of difference. He is personable and extremely professional and knowledgeable. We will recommend Edgar to ally family and friends as I know 100% that they will be well taken care of from the minute you walk in to the minute you leave and it doesn’t end there. He is responsive to any and all questions regarding the car which gives you a total peace of mind.
I bought a GLC300 coupe from John Geraci back in August. John was a pleasure to deal with no pressure, made the whole buying process experience very easy. So when we needed another car we went right back to John 6 months later and got a GLE. Again John did a fantastic job locating what we were looking for with no hassles. Mercedes of Nanuet over all offered a great experience for us not once but twice.
Just purchased a 2018 Mercedes Benz E63S AMG from Joe Horneman of Mercedes Benz of Nanuet.
I was extremely pleased with my experience. Joe went above and beyond to make the deal happen and even personally delivered the car to me in Manhattan! Very stand up guy who gave me his word and met all of my expectations! I would highly recommend Joe and his team at Mercedes Benz of Nanuet! A ++++++++++
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