I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
Purchasing a vehicle is right next to going to the dentist for me. Nathan Guillaume has helped me purchase three new vehicles. The reason I keep returning is because Nathan has made the process simple and efficient. Nathan listens well, follows up and makes the process seamless.
by Mgenois from Valley stream, ny
December 30, 2018
Met all my needs , I have 4 other Mercedes Benz, this is one of my favorite, with the black rims and black interior. All black
We had a great experience with Nathan! He made the entire experience smooth and easy. The finance department was also very easy to work with. Will definitely use them for business again!
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
I just recently completed a purchase of a certified used convertible Audi A5 that was well detailed and in great shape, Tyler Kovach was exceptional and went the extra mile to put this together . Very professional and attentive to make this buying experience one of the best I've had in the many years of buying new and used cars. Would highly recommend you give them an opportunity on your next vehicle purchase
Few Around. Exciting To Drive. E400 V6 Twin Turbo
by Kyle1986 from Seneca, Illinois
December 5, 2018
The E400 is a blast. Responsive with a stellar ride. So much so that I’ve had to pay more attention to speed when passing. 65-95 comes very quick.
Nathan Guillaume in sales was extremely knowledgeable and courteous from the start to finish of by buying experience. The staff at the F & I department were a pleasure to work with Iam looking forward to seeing my auto when it’s delivered to my home and the condition of it .
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
When I am in the market for a different vehicle, my first stop is to see Vince Saldana at Carousel Motors. This was my third car buying experience with Vince. I keep returning because of his honesty, integrity and the quality cars I Carousel offers. And the financing experience Harvey Ireland provides is outstanding as well. It's always straightforward, streamlined and handled in an efficient manner. Thank you for another great experience!
by SLK350 from Boiling Springs, SC
November 4, 2017
I have an SLK350 and want something newer/roomier. The SL is the perfect upgrade for me. Can't wait until I see the deal I like.
Worked with Tyler Thompson who is a very knowledgeable and personable guy. He made buying our 2017 Nissan Armada quick and easy. Both he and his counterparts in management and finance did a great job making us feel welcome and comfortable (and gave us a good deal).
EXCELLENT VEHICLE TO OWN
by MYKAEL from Santa Ana
January 2, 2019
I have been lucky enough to own multiple Mercedes in the past and this c250 has been a really great car- great on gas, very reliable with Mercedes safety -
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
by Luxury from Bloomsburg, Pennsylvania
January 14, 2019
Love the car. Never have any issues. Drives really smooth, the seats are really comfortable. Car will last forever as long as you baby it which that’s what I do
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
This was an amazing car to drive. It felt very smooth I barely put my foot on the gas and it was going. The steering was very responsive. I would have loved to buy it although the price was way out of my range. The inside was leather and comfortable I could easily fall asleep sitting in the passengers side it was a nice drive.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nicest car that I have owned
by The Cleaning Girls, LLC from Angier, NC
December 3, 2018
This car met my needs and was very good on gas. Never had a problem with my car. Is a smooth ride and I felt very safe in it.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Josie from chattanooga TN
November 13, 2018
comfortable and safety car , especially for woman who does not have good drive experience. I will refer to a friend in the future,
also if window tinted will be perfect !
This a great vehicle which meets my current needs. It has all the quality that Mercedes Benz offers, plus comfort and so many features! This smaller engine gets better gas mileage, but still has great acceleration. Handles fantastic - great on curves and manipulating through traffic. The instrument layout is excellent. Almost every detail shows MB quality and attention to detail. The interior is luxurious and well appointed. The rear seat is slightly cramped, but smaller passengers and cargo are no problem at all. The only moderate criticism is that the 7-speed automatic transmission is not as smooth on my vehicle- especially downshifting, which has a very mild "lurching" occasionally - - the shifting between gears could be smoother for sure. Still - a great vehicle and I love it.
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
Bought this car with 106000 mi used and have not been disappointed. The V8 engine is high performance and 0-60 is 5.7 seconds with the high mileage. When I bought the car the interior was like new, the seats are comfortable enough that you can travel for hours without discomfort. Only downside is cost of repairs, as you get charged more for brand even outside of Mercedes dealership that you wouldn’t on other German makes like my VW rabbit.
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