It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Great Loooking Car and a pleasure to drive
by Canadian Bacon from Niagara On The Lake
September 23, 2017
This automobile is the true definition of comfort, and style. The performance and handling is incredible along with plenty of room for long trips. There are too many great options to list however from the cabin space and sound system in this car is outstanding!
There is a good reason this is the #1 dealer. My service experience for 11 years has been consistently outstanding. It has been on time, done right from the first time and with zero hassle. Special mention and Thanks are due to Peter Dillon for his professionalism and competence.
2016 Mercedes GLE
by Mjdesign from Springfield Virginia
March 20, 2018
Great SUV , handles very well , very comfortable , Great and snow or what roads ,Very luxurious, Head turner ,Great in gas, hate to let it go , need to downsize , My lost someone else’s game
The sales representative was outstanding they just didn’t have the car desired but I would have used them if they did. I would refer anyone to this dealership
Best Luxury Coupe there is!
by MBZ Sailor from Virginia Beach, VA
January 10, 2019
2012 E350 Coupe blue efficiency is by far the best MBZ vehicle I've owned. The exterior and interior are impeccable and slick, performances on highway or in city is off the chain. If I can afford another I would!
I just finished the process of trading in my car and purchasing a Mercedes benz C63 from this dealership. The experience I had here was excellent. This is the best customer service I've received at any dealer so far. As soon as I walked in the door Morgan greeted me and sat me down to explain everything with my trade. After that, we went out to test drive multiple cars. I found the one I really liked and we went on to the whole financing situation.
Mike really helped me out a lot with financing. Finding a bank who would finance a younger guy with not much credit history. He worked hard to get me the best rate possible. I'm really thankful for that. He made sure I was explained the details for the loan at the end as well.
Once everything was set. The owner, Malcom, came in to the office to check how my whole experience was here. Really friendly guy to talk to. He's got a great team here working with him.
by ballistic from Miami , FL
May 24, 2017
This is a great SUV to have as a family car. Its one of most realible car I have had. Great engine and amazing performance. I believe that is great city SUV but not a great car to take for a 4x4 trip.
We were extremely impressed with their showroom, delivery, no haggle pricing so we did not end up spending a day waiting for the sale manager to work you into all the stuff you do not need. I came to pick up the car next Monday they have the car all detailed up for us. I will return for my next purchase.
by Disenchanted by my GLK250 from Slave Lake, AB, Canada
November 7, 2018
The GlK 250 diesel is a pain in the butt to maintain annual service. I put 2500 km on it annually and park it in the winter. The annual service charge is usually 1000 bucks. I live 3 hours away from a dealership that is only able to do service on weekdays. Bottom line the diesels need to be serviced annually which can be pricey if under miled. If you have to drive a distance to your nearest Mercedes dealership then count on doing it during the week. This was my dream vehicle but I realize it is a pain in the butt to own.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sporty & Luxury
by Roadster from Tuolumne, CA
August 25, 2017
We love this amazing machine. It has everything and more. The car we got is a 2018 SLC300. We smile every time we get in it and I can't stop myself looking at it.
They gave me a great deal on a Audi. Ben was great. He moved many cars to let me test drive 3 cars. No pressure at all.
Great performance and comfort
by PeterC from Manchester, NH
December 31, 2018
This vehicle meets all the options and comfort I was looking for and very reasonable in price. Would recommend this vehicle to someone else and I would purchase another one....this is the second Mercedes Benz we have owned.
Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
The buying process was relatively easy with the no-haggle method. While I was hoping to get a little discount, the quality of the pre-owned cars they sell seem to be outstanding (time will tell) since the cars looked like they came out of the showroom. One of the reasons I didn't give them 5 stars is they should have at least dusted the car I bought (it was black so you can see the dust rather easily) and made some little effort gluing the plastic on the front grill where there was a really slight crack that's hardly noticeable. They could have also showed/highlighted the features of the car. Their sales staff are vey knowledgeable of the cars, though. I wasn't really looking to buy an Acura ILX but after the test drive, I think it is a good value for the price Auto Republic was selling it. Thanks.
by Mgenois from Valley stream, ny
December 30, 2018
Met all my needs , I have 4 other Mercedes Benz, this is one of my favorite, with the black rims and black interior. All black
I am usually skeptical about small used car lots but I went in to see a used AudiTT. The saleswoman was very friendly and wasn’t dismissive about my financial circumstances. She and the owner tried to get me financing but it didn’t work out for my budget. The owner is a really nice guy and gave me advice on how to help my credit score so that I can get a car in the future and he talked from his own personal experience. Very nice people!
S65 S55 AMG
by S65S55SL65E55 from Redlands, CA
January 2, 2019
Extremely powerful cars. Perform very well (but not a sport car). Top quality parts and workmanship. Over engineered.(not smart)(not cost effective). Very expensive to upkeep at dealers. You will enjoy buying with inspection and from good party. I bought used 11, 13 years old. I did not have big repair bill-I am watching carefully and from others reports, they can be prevented. Because I bought them used, well worth the money-need to select the right used ones. I can see they can last a long time because the quality parts and workmanship, If you do not misuse or if you do not service the cars on time and correctly.
Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
I’m very happy with my purchase. At first I was skeptical because it is my first time buying a used car but my sales rep helped me through and made sure I was more then satisfied. I bought a 2013 vehicle. Yes, it has some wear but the car was in great shape and they even worked with me when I asked to have the car serviced before I took it. Thank you!
Most sophisticated car I ever had
by Fito from M y
December 31, 2018
Overall awesome except the tire s are not new and no spare I would have to spend some big cash to get at least two before the snow
Very stylish, comfortable, clean and drives like a dream car. It exceeded my expectations. It was the color I wanted and the interior is immaculate. Low mileage.
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