Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
I love this car! Thanks to Mr. George Obas and Mr. Ziggy and Mr. RJ. Better yet, all the Napleton Staff at River Oaks Hyundai for their relentless help to make this happen. You are truly the best. Very friendly sales and service group. I will definitely recommend Napleton Hyundai to my friends and Family. And i will be back in the future.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
I dealt with Joe in the service department. Joe was very accommodative for my wishes. I had scratches on my right front wheel. Joe was able to find someone to repair it. My only feedback on the repair was that it was slightly more than Joe originally quoted ($200 vs. $175). Also, which was nice, he suggested I come back in the spring to re-do the wheel and an extra wheel if needed. However, I didn't see any record of that accommodation on my sales receipt. Obviously my concern is when I call in the spring, will this repair still be honored. Overall, I was satisfied with the service and the ability to have a loner (GLC which my wife is interested in). Jim P.
Car wouldn't start. Called dealership and they had battery in stock said to bring the car. After roadside assistance jumped it took it to dealership. Thought i'd have it that evening but did not. Called and said I needed it by 10 am next morning and was disappointed I couldn't even find out what was really wrong with car. Sam assured me that I would have it by the morning. It was ready and clean when I picked it up and Sam did an amazing job of giving me exceptional service. It was battery and a few other things.
Fantastic customer service. Very communicative and flexible.
by Mb405 from DealerRater.com
December 1, 2018
Junior at Napelton is the absolute best representative for the dealership as well as Mercedes. I have purchased 8 different Mercedes from various dealers; I have found the only dealer I will use going forward.
Great overall experience. Quick response to initial inquiry and very responsive throughout the process. Sales consultant Justin Anderson was very professional, informative, knowledgeable, and accommodating. It was a very pleasant car buying experience.
Highly recommend this place.
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