Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Only reason i am not giving 5s is because i had to return the following day because i wasn't getting enough for my trade. Although i did go upside down on my trade, Ancira did have the best pricing for my Atlas. The customer service was great and i was happy with my purchase.
Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dollars. The staff was friendly and prompt to get the issue resolved. I would definitely reccomend this dealership to anyone having issues with there nissan. And look forward to doing business with them in the future
We have been looking for a car for four months now and have visited many dealerships all the state of Texas. We were never impressed enough with the sales reps or the vehicles they were selling. Jordan motorcars truly looks at all vehicles on their lot. Brandon Casas was our sales associate and he was fantastic. He was very relaxed and well versed without being pushy. He understood all of our concerns and if he didn???t have an answer for us, he was quick to get one. The finance department was beyond smooth. They really know their stuff. Once we made the decision to buy the vehicle it only took one hour to process everything! Beyond impressed.
We bought a Mercedes GLE this past Saturday. The person helping with the entire process was Mark Riley. Mr. Riley is one of the main reasons we selected this car. He is an incredible part of the selecting and buying part of car I have ever encountered.
Excellent customer service— I really like their promptness and professionalism. Everything is explained to you in a really simple way. I also enjoy the waiting area, it makes you feel you are home. Special thanks to Annette for her excellent service.
Sure do like their service dept and people! They seem to really know what they are doing and state of the art garage.... We changed over after years with Chevrolet-Boerne who've failed in the service department last year....causing our vehicles further problems instead of fixing problems. After so many expensive problems with Chevrolet dealership, we decided to switch to GMC on next truck. Bought a new GMC-2400HD and since then have had GMC-Boerne take care of the regular service maintenance with great results. It's MOST important when you buy a vehicle to KNOW the dealership can follow through with servicing it!!! Professional, attentive, knowledgeable "partners".
Had salesman (Mark) save a car for me while I drove from Houston to see the car. He sent a video of the exterior and had it pulled up right before I showed up. Price was excellent for the condition and low mileage and paperwork was very easy. Definitely recommend this dealer.
Excellent customer service from the purchasing of the vehicle to the service of you vehicle.Keep up the exceptional work and the pride you take in customer service.
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