The inventory was a lot more than I expected and I was very satisfied with their knowledge. Unfortunately I wasn't able to purchase for personal reasons but i would recommend buying from here ten times out of ten!
Our MB motorhome was inspected having a check engine light. It turn out that one of the glow plug was defective. We got an estimate to get all glow plugs changed and returned the next day. One of the glow plug broke upon removal, the repair took a day and a half instead of the 3 hours estimated. We were offered by the manager to stay overnightn hotel at their expense. We were charged only the 3 hours estimated.
I've always received wonderful service from the moment I drive up. Priscilla Ramos, my service representative is a very warm young lady with excellent knowledge of the services provided by the dealership. She immediately arranged for a loaner the first time I called in for my service, and it was ready upon leaving.
Took my 2014 CLA 250 to MB of San Juan to get inspected regarding a noise that originated from the front passenger wheel when driving. Mike Santos, service advisor arranged a test drive with a Mercedes Benz technician. Post inspection Mike informed me the sound was actually from minimal tire wear and nothing was wrong with my vehicle. He patiently answered all my questions and was courteous from setting me up for the appointment to handing over my keys after inspection. This was a positive experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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