My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
Stand out wheels
by OldManlooking good from Philadelphia, PA
November 19, 2018
Great car for those summer drives. Top up or top down you look great. Safety of a hard top, but the open air of feeling cool.
My mom can be a little indecisive but Sarah knows how to be patient and faithful in her clients; she gave my mom the benefit of the doubt and my mom ended up getting the car that Sarah recommended!
Great deal from dealer
by Linda from Doylestown PA
August 3, 2016
The GLE 350 is very comfortable and smooth ride . I have right now problem wth the radio going in and out , also when I drive with the car I can hear the gears whining and drives me nuts . Other then that the car is nice .
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
2016 Mercedes GLE
by Mjdesign from Springfield Virginia
March 20, 2018
Great SUV , handles very well , very comfortable , Great and snow or what roads ,Very luxurious, Head turner ,Great in gas, hate to let it go , need to downsize , My lost someone else’s game
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
Worth the money
by Kah1965 from Wichita
January 8, 2019
Mercedes benz does have a higher price than some other full size SUVs. However, the cost is worth it. This has so many safety features--multiple air bags, reinforced doors, driver/lane and blindspot assist just to name a few. It is still nicely sporty on the exterior and has a powerful V6 engine with plenty of horsepower. Very smooth drive. Add in a luxurious interior with a third row adults can actually ride in plus a panoramic moon roof, upgraded sound system and large dash screen --it makes this luxury SUV worth the investment. So happy I bought this one!
I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoyed working with Gina. From start to finish she was incredibly honest, upfront, helpful and there was no pressure. She listened to what I wanted and found me the perfect car, without any bait and switch. This was not the case with some of the other dealers I had visited prior to working with Gina. I hope she stays at Ray Catena Freehold, for many more years, because I look forward to an ongoing relationship , and more positive car buying experiences in the future.
by EMAC16 from Swampscott, MA
January 3, 2019
This is an amazing vehicle. Not only is is beautiful, it handles so well and is amazing on gas. The added technology makes life so much easier as I am able to start my car from my i phone. I am also able to check and make sure my car is locked and windows are up and secure.
Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno
by Chaka, Chaka Kahn from Ponte Vedra Beach
December 26, 2018
I have owned Japanese luxury SUV's and they simply don't compare to German engineering. This vehicle is sharp looking and the 2.0 Turbo engine will put you back in your seat.
Yeah, you might hear people criticize it based on its interior size so if you're in the market for a full size SUV this is not your vehicle. If you want something that is hinged on the Mercedes badging and reputation this is a good vehicle that won't break the bank.
Jason was very courteous and nice during the entire buying process. He kept me up to date on everything the delivery was very special. I will be going back to buy from this dealership again and again
the remote starter doesn't work
by Phillybarbo from Fall River, Ma
January 12, 2019
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
I was searching for a Benz and a Johnson truly help me. He had so much patience and was professional. I would recommend him anytime. I love my car and So happy
by Bishophollywood from Haines City, FL
December 20, 2018
The Mercedes Benz CLA is top of the line luxury. With the mounted tv screen you have the option to install a back up camera without having to modify your deck. This car has plenty of custom features that makes driving it extremely fun. From the interior lights to the bluetooth feature which takes listening to music or talking on your phone to another level. It rides and handles like a sports car and has an exotic look. I'd recommend this car to anyone.
Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson
Most reliable brand? Mercedes hands down.
by RxDr from Brooklyn, NY
August 28, 2017
Think of this as the SUV version of the E-class. Ample room, more than enough power to get on the highway (even with a trailer) and manuvers around very well. I have been around MB since I was a kid, 38 years of MB in the family and never a major mechanical issue. From my father, moms, brothers, sisters, and my own, the run strong, safe as a tank and very comfortable. For the money I would not consider any other brand of vehicle whatsoever.
I couldn???t have had a better experience. I ended up being in contact with Elliot Burns who took the time via email exchange all week to present me with some vehicles. Elliot presented me with a beautiful car in their stock that was 95% close to my build. Upon arrival Elliot was with another client and brought in Noland to help me. Noland picked up where Elliot left off. Walked out with the car same day. I would certainly recommend this branch to friends and family. Thank you Guys. See you in 3 years.
Nothing like a Benz, for sure!
by JKorinek from Cherokee
October 27, 2018
What’s to say’ The best is just the best. My wife, GL550; mine the S Class. We have owned 4 and now looking to trade up for our fifth.
Tom is an exceptional sales man I was referred to him by one of my friend and I must say he was the best salesman I ever had. This was my second Mercedes purchase and the deal I got was 10 times better than my first. He was very professional and informative he took my needs into consideration which I really liked.
Comfort and luxury
by Lisaz from New York new york
January 14, 2019
I’ve driven this vehicle for a year. It offers stability, reliability and much comfort. It is stylish and I would recommend it to anyone looking for a certified used vehicle.
I had an excellent experience and customer service was out of this world I look forward to buying another car in the future. Each time i visited the dealership all staff members were very friendly.
did not think S class could get better but it did
by hpas from bayville nj
January 7, 2019
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
Doug Wells & Paula Gaillard turned a bad experience around
by aspen21 from DealerRater.com
November 16, 2018
Doug and Paul turned a horrible experience around for me. I will not go to anyone else for my future car needs. I???ve been with Ray Catena for over 15 years and I almost walked away never to return to the brand.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
Tom Cola was very knowledgeable. He didn???t pressure me to buy a car. He gave me the facts and encouraged me to compare to other vehicles. He made the experience feel personal and he got me into the car I wanted.
August 18, 2017
Exactly what I was looking for in a car. Powerful, sleek and stylish all wrapped up into one amazing package.
Compact SUV as only Mercedes Can make them. Sharp looking, practical, luxurious and reliable. Fun to drive but not a road beast! Well laid out interior
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