Used Mercedes-Benz SUVs for sale near Suitland, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

As a tall man, space, performance, and comfort is a premium. I looked at several other SUVs but the GLE looks, and performs the best. I like the muscular look of the SUV. It's a boss of a truck especially if you opt for the 20 & 21 inch rims. I was not looking for speed and power so I decided to get the smaller 2.0 engine to get more milage on a full tank and I have no regrets. The 2.0 turbo is enough to get me around town. When driving through the backroads or highways, the ride is smooth. The SUV sit high enough so you see your surroundings. The tech displays: large navigation screen, ambient lighting, and large moon roof makes for a enjoyable ride. Leg room is nice and you feel like you are sitting on air. The ride is smooth and the car is spacious for a family of 5 on long trips. Like all luxury cars, you want to make sure you take out the maintenance plan for the vehicle. Getting Mercedes to do the service is a smart investment. Now, Mercedes will do the service but anything extra they will charge a premium fee so find out what the SUV needs and take it to a trusted mechanic. The SUV is relatively easy to work on according to my mechanic. Since having the 2020 GLE 350, I only had to change the rotors, tires and do the service maintenance at the dealership. Directional tires 20 inch rims in the front and 21 inch rims for the back at the dealership will run you over $1400 (installation included]) but do your research. I got mine, pirellis from tirerack.com for under $800 and got them installed for $20 bucks each. It was shipped from California, brand new. You can find these tires on other website as well around the same price so you don't have to overspend. Take time to do your research. The only issue I had is that the leather seat on the driver's side has a crack in the groove. You can barely see it but I expected the leather to much more studier and longer lasting. If you decide to get one, avoid the color black. It's hard to keep clean. Silver is by far the best color to keep clean. Overall, I can now see why Mercedes owners love their rides; classy, spacious, and reliable! You can't go wrong with Mercedes Benz.

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

I am a senior citizen and I want to feel secure while driving, and the SUV gives me that. I am on the short side so getting in and out was a new experience for me, but I learned how to manage it. Once, I found the seat setting the visibility is exceptionally good. It handles nicely on the road with quick pick-up, and the gas mileage is about average.

Elvis the service manager who took care of my car was willing to work with me and make the repairs affordable and timely. Always a good place to bring the car for service.

I'm not new to the Mercedes brand, as this is my 4th. This is, however, my first try at the Mercedes SUV. So far, I'm extremely happy. Favorite feature has to be the camel leather seats...an impressive update from the MB-Tex.

I have been shopping for Audi Prestige for few months, and purchased from Audi Rockville. I had a great experience at Audi Rockville! and Kenneth Chang helped me get a great deal. I am from Richmond, VA and almost talked to every dealership in 100 miles radius and Rockville beat them all. Rockville Audi is very transparent in their purchase process, and disclosing all discounts they can offer. I made the deal without even looking at the car or test drive. Ken was super supportive with speedy response and we had finalized deal just over couple of phone calls. The entire process was very smooth once we reached the dealership, and took a quick test drive, and finished the paper work. I shared my purchase details with other Audi dealerships, and everyone agreed that they cannot beat that price.

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

Best car I’ve ever owned , very comfortable and smooth ride , great on gas . Also as long you do the proper maintenance the car will last you , had for for 3 years no problems whatsoever. Also very spacious for size. So i definitely recommend this car to family friends or whoever looking for a nice car.

Peter was Amazing at taking care of my car from the beginning to the end. Extremely professional and knowledge

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

This SUV looks very cute, drives extremely well, highly maneuverable, very stable, and is easy to park anywhere. Its interior is fabulous. It remains stable in cross winds and in tight corners.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

We have had our GLA 250 for 9 months now and absolutely love it. Great handling and ride comfort. Big enough for hauling small pieces of furniture. It’s our first Mercedes. No wonder people buy one.

I have been watching for a 2019 Santa Fe and when I got a Cars.com notice on one at an amazing price, I jumped on it. Due to COVID-19, most dealerships are limited and this was the Memorial Day Weekend. I sent an email and got a response the same day. Went and saw the car at the dealership, took a test drive, and now it's mine. Annapolis made the deal easy and efficient. Paul even took me out and helped me with some of the advanced features on the car. They cleaned her up and touched up some scrape marks so she looks brand new. LOVE my new to me car.

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

Excelent servises, staff did help with every single aspect of the purchase. Very professional, and people freindly.

This all wheel drive Mercedes-Benz GLA250 SUV in medium tone blue color is perfect for my wife, small yet powerful enough to safely travel the road.

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

A pleasant driving car. Very dependable. But, in my opinion, not very user friendly. The controls for features like like wipers, lights, and GPS are complex and buried under layers. The GPS took me over a route that was 1 hour longer than normal on a 5 hour trip because GPS had avoid carpool lanes turned on. Had to call MB at an 800 number to find out the feature even existed. Also, I HATE the run flat tires.

Our experience was fantastic! Zabed Chowdhury was our sales rep and he was a pleasure to work with. Never pushy, answered all our questions. This is our first Mercedes and we couldn’t be happier with all the attentions to detail and their amazing customer service. I highly recommend Zabed!!

This has been the best experience at purchasing a vehicle, my salesman was Lonnie and he was absolutely amazing and walked me through everything. I will definitely comeback again. Great job

I absolutely love this compact SUV! Coming from a Subaru Outback, this is light years above and beyond for same year. A quiet cabin is my top want for buying a car. This cabin is quiet and relaxing inside. I’m tall and there is plenty of room. The seats are incredible! Can’t wait to take it on the roads in winter.

Jason Barrow helped me get a car today! his service is amazing. I will send him all I know

I have owned glc300 AMG line for two years and I have positive things to say about it. Only critiques I have of this vehicle are the lack of more screens as there are still analogue speedometers on these year model. Interior could also be of higher quality materials. Rear is good

I have been searching for a car for roughly a week or little more. A few other dealerships were misleading with their inventory and general information about the vehicles they did have. THAT IS NOT THE ISSUE HERE!!! They were completely transparent and honestly a pleasure to do business with. I was in and out so quickly with my new vehicle as well as laughs throughout the interaction. I would recommend them over and over again!!

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

HAVE. NOT PUT MANY MILES ON HER YET, BUT SO FAR LOVE IT! QUIET, FUN TO DRIVE, A GREAT INTERIOR, LOVE THE WAY ALL OF THE GAUGES AND THE GPS SCREEN ARE ARRANGED. STILL HAVE NOT LEARNED ALL THE CAR HAS TO OFFER, SO MANY BELLS AND WHISTLES!

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

My car experience was excellent. I found my new car online and it was available at the Rockville dealership which is a nice facility. I was not at the dealership for hours. It was a fast process and when I picked up the vehicle the next day they took their time showing me how to work the elaborate features in my car. Great and friendly staff. Shout out to my salesman Brian.

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

I must say when I first purchased the vehicle it handled very smoothly now when I took it to get the smoke smell out it drive like the new parts were taken out so I have to take it back to the dealership and get another car and have it inspected. Which I love Carvana I’m going to get my car from them because I had a larger suv and it’s been great on gas and insurance as well.