From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
Fantastic car fro luxury, sport, to performance
by CJ from Tampa Florida
January 10, 2019
This car has the speed and performance of a sports car, and the luxury of a business man's car. It's a great family car and single man business car. All the way around a perfect car for Dad.
This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I???m getting ready to introduce my son to both Teah and Frank. He is considering a BMW. That will be the 4th one from Northwest BMW in the past 2 year. Great customer service. They have surpassed my expectations.
Great on gas
by PacN10 from buffalo
October 21, 2017
Tires are very expensive and the rear tires have to be replaced every 18 months , drives excellent in sport + mode , love it
Can definitely recommend heritage and Alex Laderer in particular. Very easy and laid back experience with him. Wasn't pushy and helped easily deal with info over email and text.
Most reliable car I have ever owned.
January 8, 2019
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
In the past 10 years I never been disappointed. Richard has been great! Also Lee and his team are #1
Thank you all, Tony
At 6 months of ownership
by Ride from Houston Texas
November 11, 2018
After 6 months and 8000 miles this car still lights me up every time I get in it. I've had zero issues and am finally starting to realize the full potential of this amazing machine. It would be difficult now to go to driving anything else. Worth the wait and everything the reviews have said it to be. No buyers remorse here.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
EXCELLENT VEHICLE TO OWN
by MYKAEL from Santa Ana
January 2, 2019
I have been lucky enough to own multiple Mercedes in the past and this c250 has been a really great car- great on gas, very reliable with Mercedes safety -
Good car but transfer case noise on turning left o
by Homey from Nj
January 8, 2019
Good beach but noise in transfer case only 57000 miles I take care of this car better then my wife no reason this should happen not happy at all I have two e350 one 2010 and one 2013 not happy with Benz at all thinking of going to Lexus 57000 miles car looks new but this is a manufactures problem and they know it I’ve built cars from scratch this should not happen at all wake up people and do the right thing keep your name it’s a benz
I had a wonderful experience with Marshall Sanders. He and sales manager Rachel were responsive, prompt and lovely to work with--never too busy to help or answer questions--nor or too pushy. Sam was terrific in explaining the connective aspects of the car--he has a great customer first attitude. Marshall's patience, and creativity was greatly appreciated in getting through a few hurdles that came up, so terrific. Loved working with the team at Hunt Valley! My thanks to all!
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
I will definitely return for future service needs
Should have returned it within the week!
by Irishfan0629 from Duluth
December 17, 2018
From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!
Got caught in the holidays trying to buy a car I found online @ elite auto brokers. I spent a week out of town but was told to rest asure the car I wanted would be placed on hold inspite of other coustomer being interested in the same vehicles. Needless To say after spending another week getting my paper work in order they remained true to there word and assisted me in all my needs. They also have some of the hottest cars at very competitive rates. I generally trade up every few years and they will always be my first start . Thanks Elite Auto Brokers
by wonder woman from los angeles ca
December 7, 2018
well. this is my first classy MB. sport. and it's worth the money.
love the ride. smooth. and love the car sit heater..wow!!
best and better with my ford and honda.
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
by Mgenois from Valley stream, ny
December 30, 2018
Met all my needs , I have 4 other Mercedes Benz, this is one of my favorite, with the black rims and black interior. All black
Jim is very personable and makes the transaction goes smoothly. This is the best car buying experience. No haggle! Would buy here again. Very, very EASY!
Driving with clouds
by Alliylucky7 from sunland, ca
August 10, 2018
This was an amazing car to drive. It felt very smooth I barely put my foot on the gas and it was going. The steering was very responsive. I would have loved to buy it although the price was way out of my range. The inside was leather and comfortable I could easily fall asleep sitting in the passengers side it was a nice drive.
From our first call to Universal everything ran so smoothly. Peter was exceptional and really helped us through the process. They treat you like family and everyone is really knowledgeable and upbeat. Even the financing process was a breeze. We loved the car we purchased and would definitely buy another car from them.
2016 Mercedes GLE
by Mjdesign from Springfield Virginia
March 20, 2018
Great SUV , handles very well , very comfortable , Great and snow or what roads ,Very luxurious, Head turner ,Great in gas, hate to let it go , need to downsize , My lost someone else’s game
It's been a long time since I have purchased a SUV and Sean made it very easy without a lot of wasted time. After the sale I was stuck with my old car and my new used SUV so they provided me with a driver to get my car back home. The service was great from beginning to end. I'm sure I will keep in touch.
Most reliable brand? Mercedes hands down.
by RxDr from Brooklyn, NY
August 28, 2017
Think of this as the SUV version of the E-class. Ample room, more than enough power to get on the highway (even with a trailer) and manuvers around very well. I have been around MB since I was a kid, 38 years of MB in the family and never a major mechanical issue. From my father, moms, brothers, sisters, and my own, the run strong, safe as a tank and very comfortable. For the money I would not consider any other brand of vehicle whatsoever.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
Nothing like a Benz, for sure!
by JKorinek from Cherokee
October 27, 2018
What’s to say’ The best is just the best. My wife, GL550; mine the S Class. We have owned 4 and now looking to trade up for our fifth.
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