Working with Brad at Boucher was the best car buying experience I've had. Brad listened thoroughly to my needs and wants regarding my new car and hit it out of the park. There wasn't a moment that I felt pressured nor did they attempt to sell me something I didn't like or something over budget. I recommend this dealership to anyone looking to purchase a new or used car. The entire experience was fast, everyone I worked with was attentive and all my questions were answered.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
Steve P is top notch. Worked with me on finding the best options to keep my service costs as low as possible while not impacting the quality of service. Super flexible. My past experiences with Todd D have been the same. Nice job guys.
I had my service performed under the estimated time frame!! Beautiful lounge and very comfortable! Great customer service! I will definitely be back for future service and recommend this service and dealership!
Purchased new c63s Nov. 11, 2018 and great experience. Aleksey was fantastic to work with and very good deal. No hours of going back and forth. Aleksey and the parts dept. ordered snow tires /wheels and then delivered them to my home at no charge. I live 1.5 hours from dealership! Will buy from them again.
I was looking for a Mercedes diesel suv and found it at car castle. They have an impressive inventory of high end vehicles! Tony and Omar were knowledgeable of my vehicle, it???s history and their inventory. This isn???t a big operation so I would advise that you schedule an appointment or you may be waiting. Overall I am satisfied with their performance and LOVE my Mercedes!
Amazing service. Excellent quality. They're very loyal and honest people. 10/10 would recommend going here. It was my first time buying a car and they were so understanding and patient with everything. I will definitely work with them again in the future.
I agreed on a price over the phone with Tony ( General MGR. ) on a Toyota for my daughter. Tony was true to his word and sold the car for the agreed on price. I've bought many cars in my 78 years and Tony was the first dealer that didn't try to jack up the price upon signing the contract, He even had the oil changed and removed any scratches that were on the car. It's hard to find an honest dealer in the car business that sticks to his word. Much appreciated Tony. Thank you
Tony really came through and through. These guys never were pushy, followed up professionally and even picked me up from O'Hare airport to take me to the dealership. I bought a 2012 subaru and couldn't be happier with it. Glad to see honest dealerships still exist. Good luck boys and keep doing what you're doing.
Bought a 2015 Honda Pilot. Best price i saw for the area, and the buying experience was very relaxed and laid back. Was the shortest car buying experience I had, and the men working there are super personable. Highly reccomend. They have a lot of cool cars to choose from
I asked about a car I talked to Tony but he never called me back 2006 BMW 330 CI convertible I am very interested in the car
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