Wonderful Car Buying Experience
October 27, 2015
We searched on line for a new or a low Mileage Lincoln MKC that was certified pre-owned. Cooper Motors was the only dealer that had the exact car we were looking for. We contacted the dealership through email and Douglas called to give information on the MKC. I explained to him that I had a severe hearing loss and needed to communicate by email. He understood and we communicated for two weeks about the vehicle, the value of the trade we had and what the CPO covered. Since it is over 600 miles to the dealership, we established a time to view and drive the car. When we arrived Douglas, told us the car was ready and took us out to the car, explained how the drive and technology system worked and told us a route we could take that would involve curves, rough road, and city driving. After driving the car, we reviewed the agreed upon trade value, the full aspects of the CPO warranty and with no pressure at all, my wife and I privately conversed about buying the car. We decided to buy and were pleasantly surprised that that we were not transferred to another person. There were no hidden unexplained fees and no attempt to sell any other services or additional accessory products. The experience was quite enjoyable and although this dealership is over night trip from our home, the next time we purchase, we will definitely contact this dealer before buying. Everything was above board with no pressure in any way whatsoever. Cooper Motors does business the old fashioned way with integrity and respect. We highly recommend this dealership for local or internet buying.