I live in Colorado,saw this car that I used to own. Flew out Monday and bought her. They worked with me over emailing and were very helpful. Even picked us up at the airport. Thank u!!! Glad to be back in my AnnaStesia.
Great LX Truck
by GoLong from Arvada, CO
November 9, 2017
This truck is definitely on the high end as far as luxury but the 4.7 Liter V8 is a complete beast. I've been very happy with the comfort of this truck.
They have great service, reasonable prices and great quality! Michael Cummings answered all my questions, he is a great guy! I really like the car I bought! 他们有很好的服务，合理的价格，质量很安全！他耐心解答了所有我问的问题，非常满意我买的这辆车!
Great running hard working luxurious Truck
by nzink from Duvaaaal FL
October 23, 2018
I love this truck. Mr. reliable. Has all the features you could want, luxurious, but all truck! Only negative is gas mileage....its terrible 12.5 city.
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
Renting to Owning
by SoccerMom1234 from NEW JERSEY
December 26, 2014
It started out as a lease but we loved it so much that when it came to the end of it we just had to have it. Before this truck we had a Gmc envoy xl but it had so many problems that when it came to getting a new american suv we had to lease it so we could test it out. And after 5 long years with this truck, me and my husband knew that it was the perfect fit for our family. We have 3 kids so this suv is the perfect fit for us. Not to mention how luxurious it is. We got the luxury trim level which came with standard leather seats and a rear dvd player which is perfect for the kids and sirus xm radio which I love. And the third row is perfect for those long car rides. Gas mileage isn't that great but we got the V8 so we really wasn't concerned about saving money on gas. The truck drives so smooth and the transmission shifts with no problem and it has a lot of power. I am looking forward to many more years with this truck because it truly is the perfect family suv in my book.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Drives fast, smooth, and comfortable!
by Carfanatic47 from New Orleans, LA
July 10, 2018
This is my favorite car I every owned! If I do not sell will just have to keep! In great condition and new tires. This vehicle is loaded and leather heated seats, nice stereo!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Well built and capable vehicle
by Jbird from San Antonio
November 10, 2018
Smooth ride on the highway, better than average fuel economy. More than enough power,proven engine. Tows well, comfortable up front and for passengers. Power folding third row seats.
I recently purchased a Jeep Wrangler from Stapleton and had the pleasure of working with Shon and Bob on it. I've bought several cars over the years and also done a decent amount of shopping around for this latest one. I've seen all kinds of dealers from the big dealerships to mom and pop used car lots. I can say that this was absolutely the best experience I've EVER had test driving and buying a car. Shon was outstanding throughout the process! He quickly answered any questions I had, fixed some issues that he found without me even asking and made sure that I was not only comfortable throughout the process but 100% happy with the results. Hands down best dealership in the area and I will be a lifelong customer of Stapleton because of their attention to detail and customer service. Great job guys and keep up the good work!!!
November 22, 2017
Great vehicle, ran amazing until the transmission went, lots of cargo and passenger space, loved the third row seating.
Was looking for a truck and they had the truck I xxx looking for in great shape and loved the truck it was everything I ever wanted.
Best Vehicle I Ever Owned
by Roland D from New Orleans, LA
November 25, 2017
I've owned my 2002 Mountaineer for 15 years and have been extremely happy with the purchase. I take good care of my cars (regular maintenance, check ups, etc.) and it's been the most reliable car I've ever owned. Only major problem was the AWD gear went out after 10 years, but now that I live in Louisiana, I decided to take it out rather than repair it. With only 117,000 miles on it, I plan to keep the car for many more years.
This vehicle is decked out. It has DVD player in the back for the kids with wireless headsets so they can watch a movie while you listen to the radio or just silence. :) Great smooth ride, it's comfortable.
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
2006 Mercury Mountaineer AWD Luxury 4.0L
by Marcio from new york
March 28, 2018
This car meet all my needs, its a beautiful car and comfortable, its luxury car, its very good for family , I love this car
Maurice is a wonderful Salesman he was very efficient when helping us find cars to fit our needs. We will be back again in the future.
A great car at a low price!
by Cadel from Laurel, MD
October 18, 2018
Very powerful V-8 AWD vehicle that isn't a gas hog. This vehicle is beautiful inside and out. Love the double overhead visors and leather seats. Drink cup holders need to be deeper but otherwise everything is almost perfect! Suspension is a little hard but that may be the tires. This 2000 year model is smaller than the later model Mountaineers, and really has some zip to it. Can beat everyone off the line.
From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.
Needed a vehicle that would hold 3 car seats
by Sandy from Evansville, in
May 13, 2018
I needed a bigger vehicle that would hold 3 car seats. I love the ride but we have just had a lot of problems with it since its purpose. I have a feeling that it was never checked out by the dealership and sold to us that way.
Our salesman Nate and Dave, the sales manager, at Michael Bates Chevrolet were both very helpful in finding us a great car that is safe for our teen driver. I feel highly satisfied with both the price and many discounts we were offered during the purchase. The best part was when we were offered to take the car and test drive for the weekend and return on Monday. We had the time to make sure the car was a good fit for our teen and didnt feel pressured with our purchase. Thank you Nate and Michael Bates Chevrolet!
I love the this car.
by Josh Sarles from Marion,KY
April 30, 2018
I got my 2008 Mercury Mountanier after my 2003 Pontiac Grand AM transmission first gear broke. I had trouble with it with after getting stuck in the mud the transmission first gear broke the next day and the wheel bearing was not working so I just got it fix full last week and the vehicle is working at full capacity. I truly love this car and hope it last.
Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
by TOMB from Overland Park, KS
August 18, 2012
Very impressed with the ride and feel of this SUV. I had a 2002 Explorer which I loved and this Mountaineer is even better.
Hanza was fantastic (as always) with my repairs, taking care of me, and extremely responsive. I cannot say enough good things about him! While waiting for my car, I test drove a 2019 X5 with. My sales person. Dennis Warren. I trust Dennis implicitly and will purchase my 3rd BMW from him in 2019 b/c of his fantastic service, care for customer, authentic style, and depth of knowledge .
by car expert from
May 29, 2012
bad fuel economy
goon interior and exterior
not good compared to other dealers
My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!
by lala from
June 16, 2012
So a friend of mine has this car and it is excellent. I immediately fell in love with it. The stereo is great, the interior design is awesome. It's a real ride and i love riding in my friend's car. it's like a joy ride.
Best experience I've had in trading a vehicle. Very knowledgeable and great customer service from Francis Motors! I encourage anyone looking to buy a vehicle to go there first! First class people!
xxx!!! Do Not Consider!!!
by Johnny King from MN
June 21, 2018
Horrible! It eats wheel bearings, transmissions and the PLASTIC timing cassettes. We bought it for its good looks, at the time, but have since vowed to never buy a Ford product ever again. After putting 5k into the xxx, we tried to sell it, but ending up donating it for a $500 tax credit after dropping the price to $1,000 with no takers.
If I didn't like you, I would not recommend it. That would too cruel for any human.
I read reviews where people complain of other vehicles that have accessory or body issues (the mountaineer has those too) that I can deal with. The problem with this vehicle is the constant big ticket problems and unreliability. I have been straded more times with this xxx than all my other vehicles combined, and have been driving for 35 years!
Thank you for the great service and a great suv.
I bought a used suv from Francis motors in Mt. Airy and they went above and beyond to make sure that I was satisfied with the service and the suv. I am very happy. If you are looking for a used car or truck with great service; Please visit Francis motors first.
Can’t stand this vehicle
by Thunder fan from OK
June 12, 2018
This is the worst car I have ever owned I won’t ever recommend any one this car it’s horrible and even looks horrible can’t stand this car!!!
Everyone was pleasant and helpful. We shopped with ease without pressure. Very down to earth dealer, purchasing the used vehicle for our teen was fast and easy. Will definitely recommend.
Just bought the Mountaineer
by Headline2323 from Haverhill
July 4, 2018
For the price range you can find this vehicle in it does offer quite a few great features. The model I bought did not come with Bluetooth what does offer and auxiliary cable input. The third row seating option and the amount of cargo space available when the third row is flipped down is GREAT. The model I bought also came with a ceiling mounted and detachable DVD player Gameboy Advanced combo which initially I thought didn't work but it just was not charged... it comes with wireless headphones and controller for gaming. I love this feature! Also this vehicle comes with adjustable pedals and seat with multiple saved options which make for a very comfortable ride regardless of how many people drive the vehicle.
Thank you was a great experience. As always friendly and caring I know we will enjoy our new ride for many years to come. Now for some great trips with the good gas mileage.
by Jim in PA from York, PA
April 23, 2018
Bought a V8 Premier with 77k. Smooth ride, plenty of room, good power. Just an all around nice vehicle that offers comfort and versatility while providing a great look. I would buy again without hesitation. The V8 is incredible for highway driving
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