I needed to take my daughters vehicle that we purchased at Forrest Chevrolet in for an oil change, but was not intending to take it up to Centralia for that. Then two days before the weekend the check engine light came on so I made the appointment at Forrest Chevrolet on a Saturday. We kept adding to the list of things to be done. We took it in and all of our list was taken care of very quickly and at a very reasonable price. The lounge was very nice too! Thank you Forrest Chevrolet!
I had a small problem with the key on my new car. The service manager met me at work and helped me. I also came into the shop and they were prompt and helpful. Before when I bought the car it was very quick and a smooth process.
I needed a new mirror for my 07 Honda Civic. I was going to attach it myself (only 2 screws), but once I got home, I realized there was a part that needed removed first. I called them and they told me to drive through the service lane. TJ quickly removed the part, as well as put the whole thing in, for free. Everyone was so polite and willing to go out of their way to help me, just for a little part! It really makes me want to go back if I need a new(er) car in the future.
I can not say enough great things about Ben and nick. Ben made sure we got a top quality vehicle that suited our needs. The proceedings with both him and nick were very honest and straight forward. They were able to answer any and all questions that we had. I could tell their priorities were Making sure we felt good about our purchase and the financing not their commission. Will recommend Columbia Honda to all my familu, friends, and associates.
Sam helped us every step of the way in initial research, test driving, and purchasing process. Very straight forward and friendly, I can recommend dealing with Sam to anyone interested in purchasing a Volkswagen.
2nd Time at the dealership to purchase a car and both times I left satisfied. No you did an excellent job putting me into a vehicle I wanted and worked with my budget. A+++++ Highly recommend them because they won???t stop doing what they need to do to make you satisfied
I owned a ???16 Sorento. Looked @ other brands to trade in. Day before Thanksgiving, battery went out (63,000 miles on the Sorento). They insisted was no problem to get me in and fixed up before the holiday. Day after Thanksgiving, we made our decision. We were sticking with Kia of Columbia! No pressure buying experience and easy financing to get me in my ???18 Sportage. Love it!
Mike Pattrin and his team were great to work with - seamless transaction from another state, got the entire process completed and car shipped in a week (impressive given that they don't control the shipping component). Transparent in their deal, and worked with me to get the perfect car at the right price. Would definitely buy another car from them again.
We purchased our E Class at Mercedes-Benz of Columbia with the assistance of Zac Nichols and Danh Do. They were fantastic. We started the process on the internet, and Zac was very helpful with walking us through the process, then over the phone, and eventually the test drive and the final purchase. We cannot say enough great things about him and Dahn. If you are looking to purchase a Mercedes, consider the location in Columbia, MO. They make the experience easy.
I am very grateful for Michael Pattrin and his hard work in finding me the perfect vehicle for me. I recently was put in a difficult position without a vehicle for a few weeks, but Michael made it quick and easy with the entire process of finding and purchasing a BMW X5. I look forward to doing business again in the future!
Very helpful in facilitating a sale long distance!
by Teslahunter from DealerRater.com
December 3, 2018
We searched for a Model X online and found one at BMW of Columbia at a more than fair price! It was worth the 5 hour drive and Derek Estes sent more pictures and video to increase our comfort with making the sale essentially over the phone. He even drove it to the supercharger on the other end of town to ???fill ???er up??? before we left with it and he spent an hour on the phone with Tesla trying to get it out of the ???valet mode??? the previous owner had locked the car into. They gave us a very fair offer for our trade and truly did everything they could to make this a smooth process- in and out in less than an hour! Great service and great price!
Everyone at the dealership is amazing. Zac was the person who helped me with my car purchase. The process was seamless and very friendly! Would recommend Zac to anyone who is looking to purchase a vehicle!
Brad sold me my first car 4 years and did an amazing job with helping me out, so I knew I had to go back to him when I was in the market for a new car. He answered all of my questions, was upfront and honest with everything, and really worked to get me the best deal. I appreciate all of the work he and the BMW team did. I will never go to anyone else for my vehicle needs and will always recommend him to everyone I know. Thank you again Brad!!! I love my X1!
Our buying experience with Mercedes of Columbia was second to none! I'm sorry that I've bought from other dealers in the past, I'm big on communication and it was right at the level where I like it. They made our family feel like there family... Heck, we are family! I want to go there just to hang out! They treat me better than my wife and that's hard to do because Wendy treats me like a King! Lol, Thank you Mercedes of Columbia I will definitely buy my next car from there. Victor
Was not expecting to get a new vehicle came into the dealership to see what they had. I saw a glc that I have been looking at. I told them I wasn???t looking to buy right now. They said no problem and offered for me to test drive. I did go ahead and give them my car info that I would want to trade off when I was ready. By time I got back they had the pre numbers already configured and when they showed me I changed my mind I decided to get the vehicle. The whole process was very easy and no pressure at all. Other dealerships need to take note on how Mercedes in Columbia does it.
Found this vehicle on line. Knew the dealership would have a reputation to live up to, after all, it is BMW. The pleasant surprise was that they were all sincerely lovely people. Always asking if you needed one thing, any questions, etc. I loved the vehicle, felt I had an inside peak into a really nice family, and know I can return with any questions or concerns I may have. Because they kept stressing that. Thank you for being more than a convenience, you were a buying pleasure.
Great Experience - Left with a new car and a new friend
by Trustedadvisor from DealerRater.com
November 29, 2018
Traveled from Lawrence KS (yes...Jayhawk territory) to work with Jonathan to purchase a car. When I first called him he promised to send more pictures of the car, which he did as promised. We found Jonathan to be professional, very knowledgeable about the car, not pushy at all and just a really nice guy. We enjoyed learning about his family and some of his accomplishments before he became a car guy. As I said...we left with a car and a new friend!
This dealership was amazing to work with. They stayed open late during a cold snowy night when they found out we were driving from Jefferson City. They made the buying process easy and didn't pressure us into making a decision faster than we were ready. I would definitely recommend visiting this dealer and make sure you ask for Zac Nichols!
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