A Great Experience!
September 13, 2014
This was my first foray into buying a car online, and from far away. I had just had an awful experience with a dealer in a different state, and was about to give up on the process, when I saw the car I was looking for in the Pre-owned Inventory of Zimbrick Mini of Madison. These guys restored my faith in the process. From the Customer Service rep I first called (Jeff), to the salesperson he put me in touch with (Kyle), to the finance manager who closed the deal (Mike), these people were no just the friendliest people you can imagine, they also treated my wife and me with respect and integrity. To us, they stood out from many of the other dealer personnel we have met. We felt we had been treated honestly, fairly and kindly. We did not have that "Did I just get ripped-off?" feeling that sometimes rides with you when you buy a used car. All of this combined to make the flight, and the 16-hour drive home, COMPLETELY WORTH IT. Living in New Jersey, we're not sure if we'll buy another car from a Zimbrick dealership (in Wisconsin), but we definitely WOULD, based on this experience!