We were looking for a used MINI. Went to a lot of dealers; Mini of Madison had the best selection of quality cars, and competitive prices. Lisa, the sales person, was laid back, no pressure, and professional. Would buy a car from her and the dealer again.
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
I am not one to write reviews, this is my first one ever but I felt very compelled to do so. I have always dreaded the purchase of a new vehicle and found it to be a very frustrating and stressful experience. A good friend told us about Lou's Car Care and I just drove home with my new car. I could not be more impressed and satisfied with the entire experience from beginning to end . It feels so good to deal with honest, good people who go above and beyond meeting your needs. It was an extremely pleasant experience and I will be happy to tell all my friends to call Lou Jr when in need of a car.
by Migs "guitarman" from Spotsylvania, VA
November 28, 2018
I arrived very early for an 9:30 AM appointment and Mo Badi was there and ready for me. Passport had the auto in front lot for me to view, and Mo answered all of my questions. This loaner vehicle was never titled so it was a actually a new/used Mini Cooper with 8K miles and 2-years left on the warranty. They had the window sticker ready for me to review, and I asked for it specifically. No tricks and no illusions. We just haggled for a few minutes(you have to barter) and arrived at a deal we both felt good signing. Great experience, great people, and great coffee. It was a great early Christmas present to my wife.
After the service department called me and informed me of a recall, we set an appointment for eight in the morning. They told me the process will take one hour and I can wait while they are working on my car. When I got there after being in traffic for one hour, the guy at the service desk informed me that they don't have the part!! I could not believe that after they actually calling me and send a follow up text message as reminder, they did not have the part. When I mention that I was in the car for one hour to get there, the guy at the service desk said I know where Wayne is, it doesn't take one hour!!
Great experience I bought a countryman Tom was my salesman he was very knowledgeable about the cars which got me really excited about purchasing the car. Tom took the pressure out of the process with his hilarious jokes I’am proud to join the Mini Family.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
Donna Keane of Inskip Mini is the best. I recently purchased my second mini from her. Schedule an appointment and get ready to own a fun all- around car. Donna is helpful, knowledgeable and personable......lots of positive recommendations from me
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
Mike Montoya was very helpful with the online steps and very fast to respond to my interests
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