I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free when your car is getting serviced...I???ve been dealing with Service Adviser DAN BLASH for a while now...never disappointed...the professionalism he demonstrates the way he communicates every step of the way from the moment u drop off until the moment you pickup gives you comfort, because you feel involved in the whole process. I give this company and Dan my service adviser a 5 star rating!
I had a great experience at this dealership. Sarah was awesome with the process of finding the right car and help me get to a number that worked for me. I'm super happy with the car and my decision to get another Mini there.
I bought my new MINI from Sarah Hunter. I wanted a particular set of combination of features. First, she contacted all the other MINI dealerships in the near vicinity to find what I needed. When that did not work out, she build one for me and processed it quickly and my new MINI arrived sooner than promised. After a few weeks of driving, I got back to her with a custom need and she immediately explored all possible options. She spent countless hours to make sure I was taken care of. I might buy a car from her again in the future!
Buying my Mini Coop last summer was one of my better moves. I LOVE this car. It's so much fun to drive (and be seen in) and handles really well. It's has so much pep. So much spunk. Now I know why there are so many on the road. As for where to buy one...look no farther than Herb Chambers. The "mini" crew there are great to work with. All very knowledgeable and easy to deal with. I worked with Sarah and she was superb. She's so personable and attentive. And, moreover, NOT pushy at all! She doesn't have to be...the car sells itself. I would definitely recommend Sarah.
We worked with Kyle for our recent BMW X2 Lease. I had never done a lease before, and had always owned. Kyle explained the benefits of leasing, listened to our concerns and questions, took us on a fun test drive, helped us with the trade of my Mini Cooper, and made the experience enjoyable and seamless. Over the years, my family and I have purchased 6 cars through Herb Chambers Boston. We keep coming back for a reason -- they really care about their customer's satisfaction & loyalty.
This was my third time doing business with this dealership. All the staff are friendly, knowledgeable and very personable. With my latest ???MINI,??? I had the pleasure of working with Sam. He went above and beyond finding me exactly what I wanted and his attention to every detail made the transition seamless. He was relentless in checking daily inventories and always responsive to my every email or phone call. He is extremely educated on the product he sells and a such pleasure to work with. A special thanks to Katie and Liz as well for all their efforts and accommodations in giving me the best price out there. They take the stress out of negotiating and literally make the financial aspect of the process stress free. There is no other dealership out there that can compete. If you???re in the market for a Mini Cooper, they are hands down the best at what they do in the Boston area and I would never consider going anywhere else.
I worked with Sam Hesketh-Tutton during the purchase of a BMW at Herb Chambers and he made the process seamless and smooth. He and his team were a pleasure to work with and provided the right balance between getting the deal done and allowing for time and space to contemplate the purchase. He's knowledgeable, engaged, and on a human level, quite enjoyable to work with.
It was our pleasure to do business with Mini of Peabody, and more specifically with the General Sales Manager Jim Carven (GSM), our Sales Agent Richard Tran and their Business/Finance Manager Harley. At no time was there any pressure to purchase the vehicle that we were interested in or the extended maintenance plans that were available after the purchase. Being away on vacation, the GSM allowed us to make a refundable credit card deposit by telephone in order to hold a certain vehicle for up to three days and he also agreed to extend the Black Friday Sales Event and the incredible savings that was being offered on select 2017 MINIs.
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
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