Ask for DJ! Best car buying experiece I've ever had
November 5, 2018
DJ is not only friendly, incredibly knowledgeable, and helpful. He is also very much available and puts himself in the buyer's shoes! DJ shares his number with his customers and is available via text. This made communication a LOT easier than it had been for me with other representatives at MINI (Today is my day off, I was sick, I'm with a customer, etc). He was prompt to respond and gave me weekly updates of my custom car as it was being built and shipped over seas. He took the time to take me to the warehouse to check out a ton of cars, sat patiently with me while I picked each feature in my car (providing advice with his personal experience), and he showed me how to use every button and every feature on the car once I received it and even helped me configure it to what most people like to have on their cars. He also fought to get me multiple discounts and gave me advice on what features were probably more worth it for my particular usage. Felt like having a friend in the dealership helping you be the happiest you can be with your car, without trying to take advantage of you or trying to get you to overspend. Salah was fantastic as well in looking out for me and finding solutions that fit me as a driver while at the same time giving me advice on extras that would be overkill and a waste of money. They were kind and truly provide amazing customer service. Kudos to both! For making us feel like we have friends at MINI of Portland we can trust. Thank you for your honestly, kindness, and availability. Couldn't be happier with my car and the service at MINI of Portland. Happy 2nd time customer!