I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing
I continue to rave about the after sales service that South Bay continues to provie me.
There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me.
I have never been disappointed with the care that has been extended to me.
I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc.
If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way
Tracey Dodd of South Bay Mini was patient and determined to find exactly the Mini I wanted. Changed my mind on color only twice. Her great sense of humor and genuine interest in assisting me made the purchase of my Mini so much more enjoyable. Had a few laughs with Elena who gave me a tutorial on the bells and whistles of my Mini. Thank you.
I had the best experience at Long Beach Mini. Ali Nash took the time to make sure my car was washed and ready for me to test drive when I arrived. He helped me find the car of my dreams. William Rogoff took great care of me in finance, it was quick and smooth!
By far this is the best dealership I have visited this year. I made a visit this week to inquire about a new mini for my wife, I had all my questions answered, even welcomed by the manager himself. The whole process was easy and very accommodating. Looking forward to get our 2018 mini next year.
I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
Had a flat tire on my new Mini with Run Flat tires. We were 300 miles from home in the middle of nowhere and had to have our car towed 20 miles to Mini of Valencia, the closest mini dealer. We just walked in and spoke with Jessica, the service advisor. She was pleasant and professional. She made sure that our tire was replaced in a timely manner and coordinated with the dealership from which we purchased the car to make sure that costs were paid through dealer warranty. Mini Roadside service was unable to find this dealership so I had to have the car towed by another service at my own expense. Jessica took the extra step to submit for reimbursement. Jessica did a great job of keeping the customer needs in mind. Kudos to her and Mini of Valencia.
I used to service my vehicle at this facility when I purchased my vehicle initially. I was offered loaners and a ride to and from home. They would even further investigate any coupon matters I may have asked about to help validate them giving me a discounted rate. None of that happened during this visit and I'm really considering returning to the Mini of Ontario, CA to service my car.
The most pleasant car buying experience. The sales manger l, the finance manager, and the salesperson were all kind, professional and fast. I was in and out within 1.5 hour.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.