Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
I generally have a very skeptical view of car dealerships; however, Sewell Mini in Plano - and particularly Fred Price - have made me a believer. I live out of state and have been the worst type of buyer - wishy washy and too distracted by work to make a decision. But throughout the process Mr. Price as been extremely helpful, available for my repeated questions, and has made the car buying process an easy and comfortable experience. I seriously could not be happier. Thank you!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Rick was awesome from beginning to the end!
AJ answered my email inquiry on a Sunday and got the ball rolling! No games, No gimmicks HERE PEOPLE!! They took a chance on me and financed the car I WANTED!!! For that alone I’m grateful! God blessed me with this car and Rick and AJ were a help in the process! I will go back and buy my second car from the GUYS here!
Thanks Again Mr. Rick! You are awesome!
Blair does not stand by the vehicle he sold me. The transmission needed repairing, and he said everything else was fine. I've had check engine light after check engine light. Failed sensors. The transmission after his friend's rebuild shifts like crap. Tried to get help under his 6 month guarantee on the transmission, but he told me not to contact his friend. He did everything he could to prevent me signing up for additional warranties. When I contact him for help he says it's an as-is sale and i'm SOL outta luck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I couldn't be happier with our whole experience. We found the perfect car at Sewell Mini, but live out of state. They took care of everything for us, down to picking us up at the airport. Easiest experience I have ever had buying a car. Loved working with them!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Purchased a new GLC 63 AMG at Park Place. Grant Adams was the salesman. He was excellent and knows his products! Highly recommend the dealership and asking for Grant.
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