I no longer dread taking my car in for service. With Otto's you know you are getting what your car needs and not being taken advantage of. Preston is the best! I know he'll keep me updated on my car's status whether I'm sitting in the lounge or dropping it off. He always has a smile on his face whether you are the first appointment or the last, and even when he has to squeeze you in. I appreciate the great customer service at Otto's. It's why I will keep buying MINIs from Otto's!
While there are Mini dealerships closer to us, we have chosen to drive an hour to go to this dealership instead. The reason is that they are no-nonsense and get things done! We bought our car over the phone. Micheal Dixon made the process very easy and we couldn't believe how quickly we were out of there with our beautiful new mini!
Not only did they address the maintenance issue i came in for, but they also washed/vacuumed and performed a full check on my car. And when i was pressed for time, Preston expedited the process to get me back on the road within my timeframe. Great service overall!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.