JoshLauderback was courteous and highly professional. He's very knowledgeable and explained everything well. He handled the paperwork quickly and got me on the road the same day. I heartily recommend him!
It corners like it’s on rails!
by Hot Rod from Lake Geneva
March 31, 2018
I love it this is my second mini. It’s so fun to drive!! Love taking it in the corners and the sweeping turns almost as fun as driving my motorcycle but on four wheels instead of 2. Tail of the dragon here I come!!
I no longer dread taking my car in for service. With Otto's you know you are getting what your car needs and not being taken advantage of. Preston is the best! I know he'll keep me updated on my car's status whether I'm sitting in the lounge or dropping it off. He always has a smile on his face whether you are the first appointment or the last, and even when he has to squeeze you in. I appreciate the great customer service at Otto's. It's why I will keep buying MINIs from Otto's!
While there are Mini dealerships closer to us, we have chosen to drive an hour to go to this dealership instead. The reason is that they are no-nonsense and get things done! We bought our car over the phone. Micheal Dixon made the process very easy and we couldn't believe how quickly we were out of there with our beautiful new mini!
I saw a used car online and called and spoke to a nice gentleman by the name of Mark Slattery. He was so helpful with all my questions I asked and I went down that night and purchased the car and he was so very friendly and helpful just like on the phone. He also has followed up after the sale to see if everything was ok. Definitely would purchase another car from him.
My recent leasing an X2 from Habberstad was totally different from any other dealer I have I have dealt with. Your salesman, (Tom Drake) made the experience a pleasurable event. I definitely will recommend Habberstad to my family and friends.
Fun in the dun
by Mini girl from Bothell, wa
July 6, 2018
Fun to drive. Handles the road with lots of power and great gas mileage. Trunk space is ok, but you have to be a good packer Good interior room for a small convertible .
Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
Donna Keane of Inskip Mini is the best. I recently purchased my second mini from her. Schedule an appointment and get ready to own a fun all- around car. Donna is helpful, knowledgeable and personable......lots of positive recommendations from me
very fine car so far.
July 11, 2018
plenty of head room and usb ports. i have gotten used to it slowly and hope to have lots os
fun as i learn more about this fine car.
The entire dealership was excellent. A special shout-out to Vinnie Corsi who was our salesperson - super nice, knowledgeable and none of the silly sales tactics we were subjected to when buying my last car (Nissan). The finance manager Nick was also a breath of fresh air. Loving my new MINI!
Best loved car I've reviewed.
by Pattycake from Fayetteville, Ar.
March 30, 2018
REALLY, really love this beauty. Great for the price-I've owned a lot of convertibles.
I'd love one in every color. If I had the money I'd buy all my relatives one.
Initially I spoke to LaRae Rhodes who was pleasant and was even available on a Sunday. a few day's Later, with a scheduled appointment, I met with Donna and she made me feel at home as well as the rest of her co-workers that were around. For anyone with customer anxiety, they will do a great job at putting you at ease and feel welcome.
I must say the entire process was easy and Mini of Warwick guides you through and explains in detail what each step is and what next to expect. The vehicle I purchased needed a new sensor, something minor, but we scheduled an appointment and the car was done in no time. The customer service mechanic from time to time would come out and tell me of its progress which was nice. Great work I thought.
I would recommend going to Mini of Warwick if you would like a great car buying experience with a staff that has awesome customer service skills that makes you feel at ease and welcome.
Fun, great handling car
by Thumper from Killen, AL
October 8, 2017
Great car, good performance handling and comfort. Don’t like run-flats or inability to add options Don’t like premium fuel requirement (60 to 80 cents higher in Alabama)
Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
I came to the dealership looking for a fully loaded Countryman S All4 John Bremner assisted me with locating this car in inventory, the car was off site at a close by location. My brother and I drove with John in another car to that garage location, once arrived we say that beautiful Cherry Black Metallic color and saw the interior and fell in love with the car. John B let us drive the car in a close distance near the dealership, after driving I signed the credit app and credit disclosure and told him "Lets do this!" John B had appointment with another customer so I was turned over to meet Akiba Anker the General Sales Manager. Akiba mentioned to me the process and how long it would take from BMW Financial (Mini) to get the approval. Akiba was busy himself too helping his staff so I definitely commend him multi-tasking. After some 10-15 minutes I went into finance with my brother and I to meet Aaron (Mini Finance Manager), Aaron was processing the paperwork, I got Lease Protection and Tire and Wheel so I don't have to worry about any expenses during or at the end of the lease. So highly recommend new and existing buyers to have those amounts rolled over into the loan of the lease. It increased my payment by another $55-$60 however at least I'm covered for Lease Protection ($5000k) max and also Tire and Wheel if I bend my rims or if I get a nail in my tires. You would be a fool if you didn't get these insurance, unless your rich and have extra money lying around like Scrooge McDuck swimming in a money bin. All together the buying experience was awesome at Mini of San Franciso.
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