Quality dealership with all the amenities. Service personnel were helpful and eager to make my visit short and sweet. I was able to use a great loner car when my Mini’s service would take extra time to finish. Much appreciated!
June 22, 2018
Fun to drive, plenty of room. Great features. Nice cargo area! Nice acceleration. Rugged and built like a bull. Love the twin turbo engine and sunroof.
An AWD Mini Countryman was on the agenda. Spoke to Frank the week before and he guaranteed me they had two. When I entered the showroom, there it was: gorgeous, filled with the amenities I was looking for and the price range I had expected. All of the associates we dealt with were super friendly. I would highly recommend Mini of Tempe. Ask for Frank, he is very knowledgeable and will do his best to get a great deal for you.
I don???t have much patience for the sales process because I research before I arrive and know what I like and don???t so usually don???t enjoy the process. Mark Wilson changed that for me. He was excellent in his knowledge, his respect for what I cared about and his willingness to be flexible in how the process was conducted if that was important to me. He went above and beyond every step of the way.
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
I came to the dealership looking for a fully loaded Countryman S All4 John Bremner assisted me with locating this car in inventory, the car was off site at a close by location. My brother and I drove with John in another car to that garage location, once arrived we say that beautiful Cherry Black Metallic color and saw the interior and fell in love with the car. John B let us drive the car in a close distance near the dealership, after driving I signed the credit app and credit disclosure and told him "Lets do this!" John B had appointment with another customer so I was turned over to meet Akiba Anker the General Sales Manager. Akiba mentioned to me the process and how long it would take from BMW Financial (Mini) to get the approval. Akiba was busy himself too helping his staff so I definitely commend him multi-tasking. After some 10-15 minutes I went into finance with my brother and I to meet Aaron (Mini Finance Manager), Aaron was processing the paperwork, I got Lease Protection and Tire and Wheel so I don't have to worry about any expenses during or at the end of the lease. So highly recommend new and existing buyers to have those amounts rolled over into the loan of the lease. It increased my payment by another $55-$60 however at least I'm covered for Lease Protection ($5000k) max and also Tire and Wheel if I bend my rims or if I get a nail in my tires. You would be a fool if you didn't get these insurance, unless your rich and have extra money lying around like Scrooge McDuck swimming in a money bin. All together the buying experience was awesome at Mini of San Franciso.
I had a 2003 Mini, and I finally was ready to let her go. It was a scary prospect to upgrade, and I had NO idea how much cars had changed!
The process to identify the car was the hardest part. Once I contacted Mini of Marin, it was easy from start to finish. So grateful for the experience, and I LOVE my new Mini!!!
We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good price at the front. We ended up buying pre-owned mini at the different dealership and it was a mistake. Their customer service was incredibly bad... If you want to buy yourself a mini and would like to have a good customer service, go to this dealership.
Cute, slick and affordable
by Rhrobertson from Dallas Texas
March 31, 2018
I've recently purchased my 2015 Mini Countryman. It's certified preowned with 29,600 mi. Has all the amenities and I look cute in it. Love the racing style and leather interior. Sun and moon roofs are gorgeous. It handles well and did I say I look cute in it?
The representative was really nick and affable. When I have questions, I asked then they would respond me quickly. Even though I was not sure about any things such as this was my first time to buy a car.
This is my second car I have bought at this dealership. BUT, this time was
over the top fabulous because of Kay Mcmillen. She was so fun and no stress
at all to drive and buy a car. GREAT experience just ask for her and your worries are over.
I have been working with Briggs Subaru for about 3 years now. I purchased a used vehicle from them in June of 2015. My wife is handicapped and they assisted us in any way possible to fill our needs... I received my first oil change free of charge. The service Dept was so awesome I looked forward to coming in to just see them.. Friday 30Mar18 I was having tires placed on my vehicle and Got to talking to Harold Hodge a retired Army senior enlisted man. Right from the start he made me feel comfortable... We started talking about my wife's wheelchair and how much I need only certain vehicles for storage on her chair. He started talking about the different options that Subaru had available. Well to make a long story short I ended up Leasing a 2018 Outback which had more storage than I had in my other car. I was having issues with my car sitting so low that it was difficult for me to get her up and placed in her wheelchair placing stress on my back. If Harold Hodge had not approached me I wouldn't have leased this awesome vehicle. So I thank you Harold. During the whole process Harold treated me like family and made the deal painless. The financial person named Brad was also as awesome as Harold. Made everything easy. So if anyone has a need for a new or used vehicle this is the place to go. I was able to pick the color and interior color and all the options I needed . They found it and was delivered the very next day. Veterans... They have several retired Veterans on staff there and sure treated me right. I am a retired Navy Veteran and had some enjoyable stories to share.
Great car for small families or singles.
by Jewelryshopgirl from Pa
August 6, 2017
I love this car!! It handles fabulous in rain, snow and of course sunshiny days! We have had ours for two years and so far so good. Our family is growing (fur babies) and unfortunately this car is quickly becoming too small for even our three person family. The only other negative is that the back seat was not designed to actually accommodate a person back there. It tends to get hot/cold quickly because there are no direct vents for the back seat. This makes for a grumpy kids and panting pup. But other than that this car is AMAZING! I am always amazed at the amount of stuff and can fit in the "trunk" . A definite buy for a single or very small family.
We were looking for a used MINI. Went to a lot of dealers; Mini of Madison had the best selection of quality cars, and competitive prices. Lisa, the sales person, was laid back, no pressure, and professional. Would buy a car from her and the dealer again.
Best driving car I’ve owned. My third one
by Victor Z from New York
May 26, 2018
Excellent value. Reliable and fun to drive.
Easy to park in small spots. Great gas mileage
Would definitely get another one in 3 years
All4 great in the snow too
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
They responded quickly to my inquiries and set me up with a test drive. They gave me many options so I could make a choice that was best for me. Everyone was very helpful and friendly. Alan my salesman really knows his cars and was fantastic. If you want a mini here is the place to be!
I LOVE my new Mini Cooper bright orange convertible! It has so many cool features and it's amazing to drive. We even put the convertible down in winter with the windows up and it's not even that cold! The heated seats and colored lights on the dashboard are so wonderful. Tim and Abe were the best sales team ever! They were very patient with me while I looked at EVERY single Mini on the lot! I finally spotted the one that fits me perfectly. It's the first brand new car that I have ever owned and I have always wanted a Mini Cooper. Dreams come true!!!
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
Really cool but complicated car
by Blackcat from Portland, Maine
May 27, 2018
This car is a beautiful style for a 4-door, AWD vehicle. It's just fun to look at.
The car is bigger inside than you would think, and it is taller off the ground. I can reach my mailbox from the window no problem.
The only reason I didn't give it five stars for all categories is that the interior is very complicated and you need to study the owners manual carefully to figure out all the features it has. It has more switches and screen commands than a passenger jet cockpit. Maybe its because I always drove older cars.....
But the features are cool if you can find them.
Aside from that this car handles very well and you can easily park in in any spot. Good visibility out the windows. Gets good mileage too if you turn off the 'Sport' mode switch. ;)
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
Most entertaining car I've ever owned.
by NEBSWILL from Arden
May 18, 2017
It has some MAJOR pep! The torque is AMAZING it rides like it's on rails !!!! Super comfortable too! It also easily fits car seats for the family man.
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