Ilya was so great to work with!! He kept us updated daily on the repair. He worked with the warranty company to expedite the repair. He arranged for temporary transportation during the process. Can't say enough nice things about Ilya!
Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.
I was treated with the utmost professionalism and courtesy by CJ, a youthful but experienced sales person and Glenn, the sales manager. Even though I didn't buy the car I was looking at, I will certainly return when I renew my search for a vehicle. Highly recommended!
My wife loves her MINI and I love the warranty. Three years bumper-to-bumper including wipers, fluids (including oil changes!), everything but tires. They even wash and vacuum the car any time we want. The dealership building is nothing exciting, but they do have Wi-fi and free bottled water, coffee, or hot chocolate. I am considering a MINI Countryman All4 when my Jeep lease expires. The people are very friendly and welcoming and, unlike others I have dealt with, are honest about prices, charges, fees and costs.
We were very impressed with the people at Mini of Ann Arbor. Sue Wilk and CJ Johnson of the sales team were easy on the sales approach, but very enthusiastic about the vehicles. They made the car buying process so easy and fun. Sue found the exact car we wanted at a nearby dealer and had it delivered in a day. We had a good time with John in Finance as well. Overall we would recommend this dealership as a great place to buy a car.
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