Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.
1st time MINI owner- LOVE IT
by LauraJ from Middletown NJ
January 6, 2019
I have never had a vehicle so well styled with excellent performance and responsiveness. A complete joy to drive. And it is deceptively bigger inside than you would think. Suits all my needs.
A very smooth transaction, that exceeded my expectations. The entire staff including Kristen and Thad were very pleasant and professional. The vehicle was as advertised and I am very happy with it
ULTIMATE BLEND OF , PERFORMANCE, LUXURY, AND STYLE
by Island Blue from Toledo, Ohio
December 24, 2018
ICONIC version carries 5 people in luxurious cabin without losing the character and handling of the Mini brand. Lots of unique style and tech features to separate this car from the pack, including SPORT mode and dynamic suspension dampening. We look forward to every trip we take in this awesome vehicle.
Very good and no pressure, collaborative experience with Kristin and her colleague CJ. I regret that I have but one car to purchase for my wife
Tons of fun to drive, full of character!
November 1, 2018
Totally surprised with our Countryman S All4. Refined and roomy but still plays like a MINI. We drove both the MINI and the BMW X1 (same chassis). Both were very nice but MINI handles more like a sports car. Butter smooth engine (same basic engine as in BMW 3 Series) and responsive 8-speed automatic transmission (also used in Lexus RX350) work well together. Beautiful interior. We ordered ours loaded and don't regret all the goodies. The larger engine in the S is powerful. The All4 all wheel drive system works seamlessly - but accelerate on wet pavement and traction is excellent. Car has been flawless.
Thanks Jonathan for a great car and great experience! Flew in from Texas, cars was detailed and ready to go with a full tank of fuel.
Spunky Look & Fun to Drive
by BIGFamily7 from Alexandria, LA
September 12, 2018
I have been looking at these and researching them. My husband and I stopped to test drive. We were both surprised by the interior comfort, especially since we are both above average height and long legs. Fun to drive and the toggle switches give it that old roadster looks. Had more pep and go than we expected. Engine Noise is the only real drawback.
I was treated with the utmost professionalism and courtesy by CJ, a youthful but experienced sales person and Glenn, the sales manager. Even though I didn't buy the car I was looking at, I will certainly return when I renew my search for a vehicle. Highly recommended!
Back to a MINI :)
by Blackwhite1 from Indian Head Park, Illinois
August 8, 2018
I’ve had four other MINI’s over the past 15 years - from a few two door hardtops, a convertible, and a 2015 Countryman.
I took a break from the MINI’s and bought a 2017 Toyota RAV4 - only kept it 14 months - missed the go cart handling of the MINI.
Now every morning when I go to the garage my MINI makes me smile :)
This 2019 Countryman is by far my favorite !
MINI has made a lot of great improvements over the years.
My wife loves her MINI and I love the warranty. Three years bumper-to-bumper including wipers, fluids (including oil changes!), everything but tires. They even wash and vacuum the car any time we want. The dealership building is nothing exciting, but they do have Wi-fi and free bottled water, coffee, or hot chocolate. I am considering a MINI Countryman All4 when my Jeep lease expires. The people are very friendly and welcoming and, unlike others I have dealt with, are honest about prices, charges, fees and costs.
We were very impressed with the people at Mini of Ann Arbor. Sue Wilk and CJ Johnson of the sales team were easy on the sales approach, but very enthusiastic about the vehicles. They made the car buying process so easy and fun. Sue found the exact car we wanted at a nearby dealer and had it delivered in a day. We had a good time with John in Finance as well. Overall we would recommend this dealership as a great place to buy a car.
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