We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good price at the front. We ended up buying pre-owned mini at the different dealership and it was a mistake. Their customer service was incredibly bad... If you want to buy yourself a mini and would like to have a good customer service, go to this dealership.
The representative was really nick and affable. When I have questions, I asked then they would respond me quickly. Even though I was not sure about any things such as this was my first time to buy a car.
I chose this dealer after a negative experience with the dealer closest to my home. I had shopped for a convertible for a year and had narrowed my choices to a Mini, a Fiat, and Buick. I test drove multiple times (except not the Buick) and then did online research on pricing. NW Mini was exactly as it represented itself to be. I ordered the exact Mini I wanted, at good price, no fuss no muss and I am excited to be receiving it in January or so. So, although I haven't actually technically purchased it as it hasn't arrived, I am 100% happy with the experience. The only drawback is that it is about 40 minutes down the road. However, I did not have to go in to the dealer to make my order. All was done electronically via email.
Northwest Mini's staff were wonderful to purchase a car from!! Brandon answered every question I had before and after I bought the car. He is very knowledgeable and helped me make the perfect choice and I couldn't be happier. I would highly recommend visiting Northwest Mini to everyone!
From test drive, to purchase, to service, Northwest Mini is fantastic (and worth the drive from Bellevue to go to Fife rather than the OTHER local Mini dealership). Everyone is friendly and technically knowledgeable about the cars, and genuinely excited about the product they sell.
Brandon was very helpful and attentive during my buying process. You can tell that the people at NW Mini are proud of their product and eager to make your experience less stressful and fun.
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