BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
Hunter was a great resource and wonderful in getting me the car that I ended up getting. He worked with me remotely to set up all the documentation and made the entire process seamless and easy. I would recommend hunter and the bmw Annapolis team to everyone
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
Have been a customer for years. They are better with helping you get what you need or want then most places I've been. My parents just got helped into a vehicle. Brandon and Austin thanks for the good work.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
Bought used chevy z71 from these people. Salesman was not pushy and very noligible about what he was selling. Price was cheaper than anywhere else. I got truck home and had a small problem with it they took care of it with no hesitation. Glad I went there will definitely go back.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience!
First time reviewer here- I was looking for a car at a great price without no issues what so ever- my research led me to Brian Giroux here at BMW Austin- I’m located in California and was looking to see if I could get the best price for a 350z they had in stock. Brian made it happen, not only was he patient with me- I didn’t even had to leave my home to take of this. Got me the car shipped in immaculate condition to my home in CA. Wonderful experience, Brian was very professional and always ready to keep me up to date on the car. No hassle, no headache, EXTREMELY good deal of a well taken care of car. Thanks Brian for definitely going above and beyond to get me on the road!
On the 30th of October ,after 2 months of searching I finally found a dealership that was worth doing business with. The Pre-owned internet sales manager Mr. Brian Giroux was the person that sold me my automobile ,he was very upfront and honest ,very professional and courteous .I went there not knowing what to expect after numerous bad experiences with car dealerships in San Antonio.Mr Giroux made me feel so comfortable with the deal that we closed on the car in less than an hour .I already had done my research on the car that i was purchasing and I knew where I wanted to be,as far as how much I wanted to spend BMW of Austin and Mr. Giroux exceeded my expectation. I am very happy with my purchase and I would highly recommend to everyone who is searching for a new or used automobile to take the time and effort to visit a BMW of Austin,they also have almost next to new used cars that they sell for penske if you don't believe me check their website. Once again thank you Brian for making me happy with my purchase .I wish most salesmen in the car business were forthcoming like you,job well done.
Troy Massey in sales, Josh in finance and everyone involved at BMW of Austin make the buying experience such a pleasure! If you haven't been to BMW of Austin - you're missing out on the best buying experience you'll ever have.
This place was just amazing. We went on Memorial day and spent literally all day looking and trying out cars there until we found the one we wanted. They were supposed to close at 3pm but stayed with us until 6pm so we could take home our mini :) Victoria was outstanding. She was patient, thorough and both her and Tom worked really hard to try find us the car that would both fit our taste and budget. They were truly wonderful. Would definitely recommend this place if you're looking for knowledgeable, patient and helpful sellers. And of course amazing cars ;)
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
This is definitely a 5 star dealership! Everyone who works there is polite and knowledgeable. I never have trouble getting my car in for service. Always respectful. Repairs are done in a timely manner. Won't take my car anywhere else!
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