Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
I came to the dealership looking for a fully loaded Countryman S All4 John Bremner assisted me with locating this car in inventory, the car was off site at a close by location. My brother and I drove with John in another car to that garage location, once arrived we say that beautiful Cherry Black Metallic color and saw the interior and fell in love with the car. John B let us drive the car in a close distance near the dealership, after driving I signed the credit app and credit disclosure and told him "Lets do this!" John B had appointment with another customer so I was turned over to meet Akiba Anker the General Sales Manager. Akiba mentioned to me the process and how long it would take from BMW Financial (Mini) to get the approval. Akiba was busy himself too helping his staff so I definitely commend him multi-tasking. After some 10-15 minutes I went into finance with my brother and I to meet Aaron (Mini Finance Manager), Aaron was processing the paperwork, I got Lease Protection and Tire and Wheel so I don't have to worry about any expenses during or at the end of the lease. So highly recommend new and existing buyers to have those amounts rolled over into the loan of the lease. It increased my payment by another $55-$60 however at least I'm covered for Lease Protection ($5000k) max and also Tire and Wheel if I bend my rims or if I get a nail in my tires. You would be a fool if you didn't get these insurance, unless your rich and have extra money lying around like Scrooge McDuck swimming in a money bin. All together the buying experience was awesome at Mini of San Franciso.
Everything was very fast and easy. Sales men were very friendly, and actually were willing to work with you. Good deals were offered. They followed up after making sure everything went well. Highly recommend!
I've been wanting a MINI Cooper ever since the new models came out 15 or so years ago. "B" was very helpful with all aspects of my visit, including the test drive and other logistics. My blue MINI Hatch (2011, 6-spd manual) is in great shape and I'm loving it!
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value.
Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car.
I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
My first test drive experience with Shift has been amazing, specifically with Jason Osteen. He was very upfront with the car, and answered every question I had with clarity. I would like to commend the non-pushy nature of Shift enthusiasts, allowing me to make a buying decision without unnecessary pressure.
The Shift website is very user friendly, which includes access to an extensive 200 point inspection, including the Carfax history of the car.
Overall the service has been excellent.
I had a 2003 Mini, and I finally was ready to let her go. It was a scary prospect to upgrade, and I had NO idea how much cars had changed!
The process to identify the car was the hardest part. Once I contacted Mini of Marin, it was easy from start to finish. So grateful for the experience, and I LOVE my new Mini!!!
shaun Avant is a very nice man. he was calm and cool and I really appreciated his honest approach. He did not pressure me at all which was wonderful. I am very excited about my new car. great experience. will highly recommend to friends
Buying a used car is not a fun process but Brian was honest and addressed my concerns as if he was buying the car! We are a three MINI family and would not buy from anyone else except Brian at MINI of Marin.
Brian went beyond our expectations to meet our needs. Thank you Brian. We tried to work with a couple of other Mini dealerships and without naming names. It was very obvious that all they wanted was the sale not to meet my expectations.
The entire staff at Mini of Marin are amazing! Kudos to Brian, Nathan, James, Brandon and Heidi! I am now in my second Mini and I would never have any other car. The service is friendly and professional. They all work together to give the best price. They are a family and they treat you as part of their family. It is a very special car dealership.
I recently went to Mini of Marin and worked with Shaun and had a fantastic experience. This was my first time shopping for a car and I was a little anxious about the experience. I needn't have been though. All was straightforward and explained to me in full. I would absolutely recommend Shaun as someone to work with in the future!
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