Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
complete oil service done and had them do a full detail service while my mini was there.... my car looks like I just bought it again, spectacular job! Sara was super friendly and professional, which is always a plus! Thanks so Much!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I had a battery problem. I went back to Fort Myers MINI and they confirmed that my battery was failing. I made an appointing to replace the problem battery. I was given an appointment that fit my schedule and I brought in my MINI. As usual, the requested work was performed to perfection. They replaced the battery but I did not have to reset my radio stations or any of the other electronic settings in the car. They car back to me as it had been before the battery replacement. Of course, they checked the car over for any other issues and some minor adjustments were made during the inspection. About an hour later I got my car back and I drove it away. It felt like the day I first bought the car. Not bad for a four year old vehicle which just turned Fifty Thousand miles.
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