I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
This place was just amazing. We went on Memorial day and spent literally all day looking and trying out cars there until we found the one we wanted. They were supposed to close at 3pm but stayed with us until 6pm so we could take home our mini :) Victoria was outstanding. She was patient, thorough and both her and Tom worked really hard to try find us the car that would both fit our taste and budget. They were truly wonderful. Would definitely recommend this place if you're looking for knowledgeable, patient and helpful sellers. And of course amazing cars ;)
I wanted to pass along my customer service experience. It is far too often that we only hear when things go wrong. I walked into the dealership not knowing what to expect, but I was pleasantly surprised by the great customer service I was provided. Victoria Garrison is the embodiment of the Holman essence. I was extremely impressed with her knowledge of MINI (not only about the cars and each of the different features, but she even gave me some history of the manufacturer when I asked). She provided extreme attention to detail and exceptional customer service throughout the entire buying experience. Victoria even picked me up from ARI so I could get my new car the very next day. Victoria had made our car buying experience one to remember. This was my first new car, not to mention my first lease, and it couldn’t have been a more enjoyable experience. She is an expert (in my eyes) with regards to all things MINI and is the definition of great customer service! Here at ARI we have something call a Partner of the Month, this is a person recognized by their peers or customers for going above and beyond the call of duty. Whether or not Mini has a similar program, I would still like to nominate Victoria for Partner of the Month for making my car buying experience a special one. I could not imagine going to anyone else, ever again!
I just purchased my very first Mini Cooper, a pre-owned 2012 and could not be happier! From the time I reached out on line and came into the showroom and worked with Stephen Diehl. He actually listened to what my priorities were and where I needed to be budget wise and found the best car to fit all my needs. He was very patient with my questions and took the time to make sure I was familiar with my car before driving off. Every other car I have purchased was a painful, drawn-out process, this was anything but. I also purchased the extended tire warranty package, which I ended up using not even a week later as I commute 100 miles per day and a screw found its way into one of my tires. Michael Perno was my service advisor and had my mini taken care of in very short time frame arranging for transportation to and from my office. I never have had such excellent customer service at a dealership, truly refreshing to be treated so well. Why did I take so long to buy a Mini?!
As a first time care buyer, I was nervous about being bombarded by pushy sales people when I entered the dealership. Mini of Mt. Laurel was the fourth dealership I went to in the South Jersey area and from beginning to start it was a wonderful experience. I went in to window shop and left having put down a deposit on my dream car. Victoria is extremely knowledgeable and did not make me feel pressured at all. Unlike the other sales people I encountered at the other dealership, Victoria did not push me or try to over sell me on anything. She spent the time to get to know me and help lead me to a car that had everything I wanted. I could not be happier!
I rarely write reviews, but this one is necessary. I have owned 5 Honda cars over the years, purchased from 3 different local dealerships. I visited these same 3 dealers and was very dissatisfied during this round. So, I decided to give Davis Honda a try. I met with Salesperson George Trauger. Thanks to George, this car buying experience was UNBELIEVABLY hassle-free and unlike any other I’ve had before. George made the process fun, fast, fresh and friendly.
Additionally, in my travels I have found that meeting with dealership Finance Managers is one of the most stressful parts of the car buying process, where Finance Managers aggressively push overpriced products I didn’t ask for. Bernadette Estelow changed my perception of this. I found the interaction stress-free, educational, and value added.
I’ve been a loyal Honda customer for years, and now I have finally found a dealership worthy of the Honda brand. I look forward to this relationship for years to come.
I no longer dread taking my car in for service. With Otto's you know you are getting what your car needs and not being taken advantage of. Preston is the best! I know he'll keep me updated on my car's status whether I'm sitting in the lounge or dropping it off. He always has a smile on his face whether you are the first appointment or the last, and even when he has to squeeze you in. I appreciate the great customer service at Otto's. It's why I will keep buying MINIs from Otto's!
While there are Mini dealerships closer to us, we have chosen to drive an hour to go to this dealership instead. The reason is that they are no-nonsense and get things done! We bought our car over the phone. Micheal Dixon made the process very easy and we couldn't believe how quickly we were out of there with our beautiful new mini!
Not only did they address the maintenance issue i came in for, but they also washed/vacuumed and performed a full check on my car. And when i was pressed for time, Preston expedited the process to get me back on the road within my timeframe. Great service overall!
Saw the car online. Looked like a good deal. Read some not so great reviews about this dealership but liked the price point for the vehicle year and low mileage so gave them a shot. Tremendously pleased with the car, the experience, and the staff. Josh sold us the car and Ryan, the manager, filled in when Josh was closing another sale. Very informative and considerate gentlemen. I was pre-approved which made the process smoother. Also received great value for my low mileage trade in. Plan to return for my next purchase.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.