I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
I generally have a very skeptical view of car dealerships; however, Sewell Mini in Plano - and particularly Fred Price - have made me a believer. I live out of state and have been the worst type of buyer - wishy washy and too distracted by work to make a decision. But throughout the process Mr. Price as been extremely helpful, available for my repeated questions, and has made the car buying process an easy and comfortable experience. I seriously could not be happier. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
I bought a BMW 750 Li from Hi Line and I was very happy with their customer service. From the sales associate to the owner, they were professional and polite. I asked them to correct a small issue with the car and they handled it without question. I strongly recommend them.
This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure than the last one. Thank you MB Plano!
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