I was treated very well at Mini Baltimore County. Jason Rourk and Jake Mays took very good care of me. They answered all my questions, let me drive numerous vehicles, brought every vehicle out that I wanted to see, answered my financing questions, accommodated my husband on a separate visit and worked with me to get the Mini that was just right for me! After I bought it, they both spent time going over the entire vehicle with me. It was a very pleasant car buying experience. They also made it very clear that this was just the beginning of my Mini voyage! They will be available down the road not just at the time of purchase.
I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing
I continue to rave about the after sales service that South Bay continues to provie me.
There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me.
I have never been disappointed with the care that has been extended to me.
I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc.
If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way
Tracey Dodd of South Bay Mini was patient and determined to find exactly the Mini I wanted. Changed my mind on color only twice. Her great sense of humor and genuine interest in assisting me made the purchase of my Mini so much more enjoyable. Had a few laughs with Elena who gave me a tutorial on the bells and whistles of my Mini. Thank you.
Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
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