Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
Sporty and stylish
by Lorrie from Kingston, NY
January 17, 2019
The Civic Hatchback is one of the best Hondas I've ever owned. I'm more of an SUV person but I needed a vehicle that was better on gas milage since I have a long commute. The Civic has exceeded my expectations as far as gas mileage and comfort. It has great pickup and it didn't take me long to get comfortable driving a car again. I enjoy being able to hook my phone to the radio and use it hands free while I'm driving. I'm a long time SiriusXM subscriber so it's nice to have that built into the radio. The heated seats are great for cold mornings and provide comfort on my drive home since I am on my feet walking all day long. Overall this is an excellent car and I recommend it to everyone who is looking to buy a new car.
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
My First Hybrid, but Not My Last!
by Colonel Dad from Nashville, TN
July 14, 2018
This vehicle performs flawlessly. So quiet in electric mode that you can't tell it's running. Seemlessly switches from electric to gas without hesitation. I love this car so much I'm getting another!
The great service continues as usual. Just said car in for tune up brake job and a few other things and everything is excellent the timing was good and job was done when they said it would be. Thank you very much Jim and Jason and the rest of the staff. You have never let me down thanks again. John you have a great group.!
So far so good!
by TVguy2 from OK
January 21, 2019
This car has plenty of room for the kids and their car seats. It had high mileage when and I got it and I’m looking forward to seeing it take on another 100k (I’ll keep you posted)!
My parents, who are elderly, recently visited River View ford to check out a new Edge. While there, they met with John Hennesy who personally took care of them. My mom, who is very particular, asked for certain things on the vehicle. Not only were those needs met, They went above and beyond to make sure they were happy and getting exactly what they wanted. In a world where customer service is lacking, River view showed exactly what customer service should be. Its nice to know there are still car dealers out there that deal with people with integrity. John took care of my parents like they were his own and I really appreciated it. Thanks again River view!!
by ErikH from Crofton, MD
January 22, 2019
Love this vehicle. Could use more bells and whistles, but a really good car. It’s roomy, comfy, and my kids love it. I’m a lefty and have to get use to the steering wheel controls.
I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!
I am just more comfortable when driving a Lincoln.
by PAD from NAPLES, Florida
January 5, 2019
I have had several Lincolns in my life and have a lot of confidence in the safety and performance capabilities of the Lincoln. Since I have driven and owned many other models and makes over the years, I consider Lincoln among the best of them.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
The most luxurious, comfortable car I’ve owned
by With It Boomer from Kirkland, WA
January 9, 2019
This car has plenty of room & has more safety features & comfort qualities than I could have ever dreamed would be on a car. The drive even on the freeway is exceptionally quiet. One very rainy evening I was totally lost on the road. I clicked on mobile assistant & a live person came on the channel and assisted me in finding my destination. I am so
pleased that I now own this car!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Most Reliable car I ever drove
by LexiRC350 from Pleasanton, CA
November 13, 2018
This car met all my needs. It has all the bells and whistles. Smooth, sleek and sporty. Beat the traffic and get where you're going in a flash ;)
I enjoyed the fact that no sale person harassed or pressure me into purchasing a vehicle from the dealership and was impressed with how knowledgeable my sale person was of the operation of the vehicles.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
June was very helpful, pleasant, and courteous. He was able to give us a reasonable deal. He was not pushy, or bothersome. He did contact me by phone and left a thorough message.
Very Hot Looking with Tons of Tech
by KB from Rancho Santa Margarita, CA
January 28, 2019
I fell in love with the red QX50 with cream interior at first sight. There are so many tech functions I still am learning how to use them all. Gas mileage is great, very responsive with plenty of power and pick up on the freeway. I love this type of transmission that goes from 0-60 (feels like) in a heartbeat. I got the upgraded Bose 13 speaker system and it's amazing with the Sirius Radio. I've only had it for 6 months but so far I'm delighted.
We went to buy a used car, Since it was a used car we were not confident to buy right then. They gave us the car for a day to use with a nominal deposit fees which was refundable. It was really great to use a car for day before buying. The next day the when we decided to buy it the whole process was very quick and painless. They also fixed a small issue with the car and the price was really great compared to the competition in the market. The salesman Jesse and Manager Mike were really great and kind. They met our needs quickly. Overall a really great experience!!! I highly recommend them to anyone looking for a great deal. Thanks Mike and Jesse!
The most fun to drive crossover I could find.
by JC from Walla Walla
December 9, 2018
I purchased this car over a year ago as a certified dealer demo. I had been driving Subarus and other SUV's. The Subarus have uncomfortable seats. The CX-9 has very comfortable seats, great driving dynamics. Plenty of power with the turbo and the most quiet car I have owned. It is also a beautiful design especially in Soul red.
I've owned this car for two years and no issues. Cabin is quiet and roomy. The ultimate has tons of buttons for those that like to push things. Heated/ventilated front seats on bottom cushion and back cushion. Heated rear seats. Pull up window visors in rear windows to keep sun out. Full length sun roof with retractable electric cover. Adaptive cruise control is wonderful on long trips. Heating steering wheel. To many options to list that you would only find on a 60,000 dollar BMW or Lexus. Only change I would recommend is OEM touring tire instead of performance tires. This car is more luxury than performance in my opinion and the touring tires I replaced with OEM tires provide a much smoother ride and better traction. This car in turbo should have AWD. I have a front wheel drive and I can easily spin the tires so plenty of power to spare.
THIS IS THE BEST CAR. I love driving it. I feel so good about making the decision to purchase this vehicle. I love driving to work each day on all electric. I love charging it at the free superchargers around town. I love that I am NOT POLLUTING gross exhaust fumes that harm children with asthma. I love that I am not contributing to the fossil fuel industry. I love that I am helping to curb emissions that cause climate change and harm innocent wildlife. The car is awesome. Please get one.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
by kj from Nashville, tn
January 26, 2019
Sporty and Luxury at the sane time..great features and amenities, very smooth ride with plenty of power to boot. plenty of leg room, beautiful leather interior. Love it!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Solid, Sturdy, Reliable, Comfortable
by Corey from Orlando, Fl
January 28, 2019
I've owned an F150 in the past and absolutely loved it so when I was looking for an upgrade I knew exactly where to start.. newer F150's. My 2012 FX4 is fully loaded, and the most comfortable vehicle I've ever owned. Driving this truck is a like a dream, smooth on and off road. The 5.0L coyote provides plenty of power and remains very quiet in the cab. I couldn't ask for more out of a truck, you just have to drive it to know.
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