Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Joe the salesman was helpful on getting us in and out fast. As soon as we told him what we wanted he knew right away what car to grab and it only took one try to get it right. We knew what we wanted and he didnt try to sway us in another direction. The selection of colors and options where better than the other Mitsubishi dealer I've been to in the area. Keith the service manager was great any questions my girlfriend had he answered right away. Very professional from the sales manager (Dan S.) all the way down to the porter. If you need a car dont hesitate to stop by and see these guys they are the real deal.
Christian was my car dealership man and he was very funny and helpful and made sure I got everything I wanted. He stayed late hours that day so that he could make sure my car was perfect for me and I picked it up right before they closed that day and I came in that morning. It was a long process getting my first car but it was surprisingly a smooth process and I love it it was a great experience and I learned a lot. Thanks so much Christian, I love my new 2019 Mitsu Eclipse Cross.
Prior to going to this dealer, I went to 15 others in a week???s time. It was one scam and over priced vehicle after another everywhere until I walked into this dealer. Not only did they meet our qualifications but they exceeded them as well. Not only did they win my business but as well as all my family.
I have been a customer of South Suburban Mitsubishi for years. I have bought two new Mitsubishi's and three used Mitsubishi's along with an awesome used truck . I could have went anywhere to make my purchases, but I stay loyal to South Suburban Mitsubishi because the sales staff and finance team are so professional, knowledgeable and will bend over backward to find the right vehicle for you. The staff as a whole is personable and kind. MiMi has been our sales representative and has become a friend as she calls periodically to see if we are happy with our purchase. My most recent purchase was in October of 2018 and Orlando was my new sales representative as MIMI has been promoted to a sales manager (much deserved). Orlando didn't miss a beat as he worked hard to find the right Outlander for my daughter Lilly.
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
I had to spent the whole morning with two dealers accomplishing absolutely nothing and then I went to Webb and had a great buying experience with Glenn Hoffman
He actually listened to what my needs were and criteria of the used car I wanted to purchase and I had a tall order Glenn knows his inventory and was able to show me 3 cars that met my needs below my tight budget!
Thanks a million!
My husband and I recently visited Web Hyundai and leased a beautiful silver 2018 Tuson Sport. Glen worked tirelessly with us and for us in order to get the best leasing deal possible. He's a top notch salesman and looks out for his customers. We walked away with great monthly payments and a great SUV. We highly recommend Glen and Web Hyundai.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.
I had experienced with them 5years ago, so when I got call I went with expecting. There we purchased in 2- 3hours. We could get better financing through our bank , it ended next day to compleate, while I drove the car that day. We have to solve the lost spare key problem. Otherwise I again had a good experienced with quality car. Thank You Max Madison!
WOW. Blown away as to how smooth my used car transaction went about a month ago. I traded in my beloved 2009 Chevrolet Malibu for a 2104 Fiat 500. Mike Rossatti was my awsome Sales Associate who made the deal happen. Customer satisfaction is the hallmark of a family-owned dealership, and these folks have it down. I would wholeheartedly recommend Max Madsen for new or used vehicles. Even the other staff at the dealership asked me if I wanted/needed anything. having purchased over 40 vehicles throughout my driving life, this was by far the easiest purchase ever. I wish all of the Max Madsen family much success and a wonderful holiday season!
Great place to deal with. We arrived for our appointment and our salesman greeted us at the door and had the car ready to go. Test drive was great so it came time to talk numbers.
They had a table with snacks and books for the kids so my girls sat there and ate and colored. The price negotiation was very quick. The salesman would come back quickly with counter offers and didn't play any games by making us sit there. Filling out the title paperwork was also really easy and quick. From start to finish it took 90 mins. Really a quick, smooth, pleasant experience.
I bought my SUV at Castle. Excellent service from the beginning until delivery of my vehicle. FREE oil changes, FREE hand car washes and a very knowledgeable staff from the show room floor to the service department has me and my husband very happy customers!! Thank you Castle for all you do for us!!
Pleasure to work with all of the guys at Castle. From Tony, Dave, Ken and Sean they we're all very helpful.id recommend the Castle family to anyone.
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