TL;DR: Scott Doyle is a boss. Dick Hannah is highly rated for a reason. Buy a car here. We have all been thru the gimmicky salesperson techniques at dealerships and prior to calling Dick Hannah my experiences at other dealers was no exception. The one positive I had gained through these other tedious accounts was I had narrowed down my search to a very specific model. Being in deep SW Portland (and a new resident to Portland all together) I really hadn't thought of calling Dick Hannah because they were in Vancouver. As a side note, I was also unaware that Oregon residents still don't pay sales tax when buying a car in Vancouver - just FYI. Thankfully I did call them and I'm ecstatic I got Scott on the phone! After weeks of searching for my ideal 2017 Pilot (White with beige interior - Touring model) he was able to secure one for me in under 15 minutes and all over the phone! It was really incredible actually! All other dealers in the area came up empty handed and basically told me it wasn't gonna happen. The best I was able to find over a two to three week period was a Black on Black Touring model at a dealer more local to me (without naming names because that's just tacky). The amount of disinformation I had received from other dealers is just absolutely absurd! I mean crazytown absurd. Scott just took a credit card number (without charging) and called me when it arrived, we went down over the weekend and picked it up... I mean easy peasy! No BS! Once we got there Scott was courteous, fun, knowledgeable, VERY proficient and very professional. The whole experience was just fluid like and since he was capable of honing in on our needs as a customer we left with a sense of security that not only we had made the right choice but we felt protected with the insurances they offered. Oh and Chris Nelson knows his $&%! Man he was fast! Fast in a good way though, like he knows you have a life outside of buying a car right then. Seemed like a solid guy too, a family man for sure and just down to earth and personable with a good sense of humor. Putting it simply, I just don't think I've ever had this good of an experience buying a car! Thanks for everything Scott! We love our new car!
2019 Mitsubishi Eclipse Cross ES Review
most reliable car i have owned !
by Lindsay from Burbank
May 4, 2019
5
this is the best car ever i dont have buyer regret at all ! my salesman jesse did the best job helping me choose my car
The staff was great from the sales to finacing to the person who washed my truck & priced matched to get me the best deal, they even stayed late. They answered all my questions & we didnt feel rushed. We won't buy anywhere else! Cody, Jason is waiting for a jacket 😉
2019 Mitsubishi Eclipse Cross SE/SEL Review
All the bells and whistles
by Tracey from Clarksville Tn
April 22, 2019
5
This vehicle has everything that I was looking for in a vehicle plus some! Looks good, easy to handle lots of bells and whistles and I enjoy the ride.
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