I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
I am extremely happy, satisfied, and just excited that we finally after 3 Mitsubishi we were able to find a great dealership and a great salesman Anthony Muffoletto was by far one of the best salesman I have ever came across. Ty for making us one xxxx of a happy customer and family cause that’s how he made us feel.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.
Purchased 2014 Nissan Altima, great car! No hassle, professional, quick and easy purchase! Very kind and honest people. I have been driving rebuilt cars all my life, I find nothing wrong with that. They have a big variety of vehicles at low cost
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Rachel and Christina both helped me and I was very pleased and satisfied with the great service from both. I would recommend them to anyone!
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