This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Victor was amazing no pressure no gimmicks and I got what I asked for didn't try to convince me to buy a new car or anything outside my budget Its the best experience I've ever had Very honest and upfront I honestly couldn't believe it
Purchaed 2 new cars within 3 months from Sunnyside
by Patricia K from Strongsville Oh
January 7, 2018
We purchased 2 new cars within 3 months. We are very pleased with both cars. We rate everything as Excellent. Both times we had Jon Kelly as our salesman. He answered all our questions and explained everything to us that we needed to know. Patricia K
Received a recall notice; called Service Dept. and spoke with Dan. He said to bring car in anytime and he would take care of it. Did so and was in and out in less than 1/2 hr. Service has never been an issue and Dan has always been extremely helpful and courteous.
Had a great experience at Classic. Spent some time upfront really finding the car we wanted. Mike Curtis went above and beyond and got us the car we the specs we wanted. Aubrey was wonderful to deal with as well and we appreciate all the effort from Classic.
After a lousy experience at Ganley Hyundai, I decided to try my luck at Marhofer Hyundai. I am glad I did as Brent was an outstanding sales person who was not pushy and explained everything upfront and honestly. I didn't have to worry about a condescending sales manager and I even got a slightly upgraded version of the car I was looking for at a cheaper price than at Ganley. Brent has checked in a few times since I purchased the car to make sure everything was going well and I appreciate that. Everyone at Marhofer Hyundai was friendly and professional and I would definitely recommend them to anyone looking for a new vehicle.
From the moment I first emailed them to the moment I drove off the lot with my new car, this company was professional, prompt, and courteous. There was no haggling or misinformation. Richard was upfront, honest, helpful, and very pleasant to work with.
Talked to wonderful sales personnel and made arrangements to look at a 2011 Town and Country. When I arrived I was amazed by the vehicles appearance, took a road test and purchased it that evening. Enjoyed my ride home and have shown my family members and friends about the wonderful deal and the wonderful employee's at Ron Marhofer's. If ever looking for a replacement for one of my other vehicles in the future will be my first place to go.
First- the buying process with Ron Marhoffer is very easy and low pressure. It allowed me to worry about the car I was interested in instead of worrying about other things.
Luke Cowart helped me with the car. I was impressed with his knowledge of so many cars. It made the test drive very informative and helped me understand ALL the features. This was extremely helpful in my purchase. He was also very pleasant.
I am sitting in the waiting room waiting for my car wash and was provided beverages and snacks-all complimentary.
This is the way car buying and service should look!
My wife and I just recently bought a new car at Marhofer of Cuyahoga falls. It was the best experience in buying a car in my life .There was no pressure from the sales person and no haggling over the price for hours and hours. Went in at 3 pm and left at 6pm after test driving five different cars with a brand new car. Its unbelieveable the price you can get a new car. I researched all over northeast ohio and Marhofer had every dealership beat on the car prices by thousands of dollars.
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
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