A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
Called Fred to inquiry about a 2007 jeep grand cherokee purchase. Negotiations with him were completely satisfactory. Orlando coordinated and completed the sale of this jeep to me. Everything done over the internet or phone. I flew into San Jose and he picked me up in the jeep. It was better than anticipated and I am completely satisfied with the purchase This may have been the best used car purchase experience in my 50 year history of buying cars. A few issues came up but all were solved easily by them. Great guys to deal with too -- that's a plus.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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