As an out-of-state buyer, I was met at the airport, and thoroughly shown the car. I took a test drive with their mechanic (my choice) and went on rough roads and did a panic stop, etc. Everyone was friendly, but more important, they were straightforward and honest. By that I mean there was no attempt to embellish or make up things about the car. The car and the Carfax spoke for themselves! The actual transaction was smooth and to the point. No funny business or surprises. I drove the car some 600 miles home and it worked flawlessly. I am extremely pleased with the car and the entire buying process.
NextGear is the best! Top notch customer service, and they were extremely reasonable with their pricing. I called up to ask about a car and within a day I had some new wheels! I felt extremely comfortable with their staff throughout the entire process, whereas I felt like the salesmen at the bigger dealerships were just trying to run my bill up to make the biggest commission they could. The staff at NextGear felt like family by the time it was all said and done!
I was looking for something reliable to get to and from work everyday, but they had a huge variety of cars in their inventory and I plan on returning for my next car.
110% recommend checking out NextGear if your are looking for a car!
I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
Called Sean regarding 4runner listed, even though it was a weekend he agreed to show us the truck. Upon arrival, he was extremely kind and proffessional, everything was exactly as advertised and represented. After agreeing to purchase the pristine 10 year old, maticulously maintained vehicle, he stored the truck inside for a week while i was traveling out of state. Sean and Chris were extremely easy to work with and very knowledgable. I will absolutely purchase my next car from these extraordinary individuals!
Leo and Bryan were great to do business with. They both came in on a Sunday even though their dealership was closed. There was no pressure to buy and they were willing to wait while I made a decision and ask about other cars they had in stock. Very professional and very good customer service. I’ve already told people I know looking to buy a car to check out the dealership.
Kyle, Joel and Riley are the dream team of car salesmen. They were all incredibly friendly, eager to help and great at what they did. They were able to get me the best deal for my trade in, made test driving and financing easy and were very open and honest through out the entire transaction. Would definitely go back again next time I need a car!
The service was good at first but after I backed out, they just ignored my request to get deposit back... The sales asked me to talk to front desk and front desk asked me to talk to sales. Very disappointed.
Lazer, Ameer and Shawn were very kind and respectful. They helped us feel a part of their car buying family and even shared puppy pictures when we asked! These guys were very knowledgeable about the vehicles and helped us with a very low pressure buying experience with our new to us car.
My daughter purchased her 2013 Civic last year from Hudson Auto Traders. No high pressure sales tactics or used car salesman mentality here!! Chris & Art are very kind and very knowledgeable. They honestly want to make their customers happy! My daughter had an issue with her car months later and they took a look at it, no questions asked! They stand by their vehicles and are truly honest, decent people. Will definitely be back!
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