Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Polo met me at the door on a cold day. I was after a specific car and he answered all my questions and made it very comfortable to ask all sorts of questions.
I had to transfer some funds and they were very accommodating to wait the two days needed for an electronic transfer of funds.
When picking up the car, Polo went over the extremely large check of the car and they replaced brake pads and repaired rotors. What a relief.
Polo, and others, made the experience of buying a used car a breeze.
I considered driving 8 hours for the car we wanted and because of the very helpful staff at Simmons Nissan (namely Mike Shaw). Mike took photographs of the vehicle that I asked for and some I didn't even request just to help us view the car better than the online pictures.
by Henry Phifer & Karen Hill from Salem, Virginia
October 5, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Certified autobrokers on grand island is worth the trip from any where
The employees are knowledgeable and helpful and the inventory is great
I can honestly say I may never buy a car from anywhere else again
This is a fantastic dealership with fantastic people working there. Fear not about walking on to a car lot anymore, at least at this place! Our salesman was Earl Huang and he was not your “typical” car salesman. Earl was kind, considerate, patient, and more than fair in dealing with us.
Our experience with Earl started online where we asked about prices on a car that was on their lot. Earl was very honest about the price, if that number included tax, and if they were able to down from that number.
We drove from one side of town to the other to come to this dealership, but I am here to tell you that is was more than worth the drive! There were other lots that were closer and we had talked to some sales people at them, but we did not get the service nor the deal. It really was worth the drive!
Ask for Earl when you need to get your next car, he will absolutely treat you fairly!
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
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